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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Configuration Technician I - **Company:** IT1 Limited Liability Company - **Location:** Phoenix, AZ, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Zebra (Programming Language), Apple Mac Systems, Application Configuration Access Protocols, Microsoft Azure, Common Desktop Environments, System Center Configuration Manager, Virtual Desktops, Windows PowerShell, Software Engineering, Software Systems, Enterprise Software Applications, Hardware Testing, Computer Equipment, Deployment Automation, Casper Suite, Hardware Infrastructure, Network Server, Servicenow - **Published:** May 30, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=d17eb9cb0c1d821a ## About the Role Do you have experience in macOS?, * 1-3 years of related experience * Excellent communication written and verbal skills * CompTIA A+ or comparable experience * Working knowledge of Windows and Mac operating systems * Working knowledge of common desktop applications * Working knowledge of invoice and report printers * Strong knowledge of desktop and laptop computer hardware * Knowledge of Autopilot and JAMF is a plus * Knowledge of PowerShell use is a plus * Ability to work full time * Occasional travel (Locally - up to 25%) * Dependable transportation for traveling to client site * Ability to multi-task Physical Demands: * Lifting or carrying up to 40 lbs * Standing for long periods of time * Time spent in low postures (crouching, stooping, kneeling, bending) ## Description As a Configuration Technician I assigned to a client through iT1 Consulting, your role is essential in ensuring the smooth setup, configuration, and deployment of IT assets. You will serve as a hands-on technical resource, working directly with client systems to prepare and deliver high-quality hardware and software solutions. Your attention to detail, technical troubleshooting skills, and commitment to quality will directly support the client's operational success and reflect iT1's standard of excellence. Requirements * Set up and configure computers and peripheral based on the scope of work. * To accurately diagnose the problem with a malfunctioning PC, Mac, laptop, printer or other peripheral. * Perform quality control on the project assigned. * Respond to order requests and customer emails to assist in troubleshooting any problems that arise., * Image and quality-check laptops, desktops, and virtual desktop infrastructure (VDI) to ensure proper operation and software installation. * Perform physical and application configuration of invoice and report printers, including Zebra and Canon models. * Install and configure hardware and software on user devices and servers. * Troubleshoot desktop, laptop, and end-user hardware/software issues. * Bench test refurbished devices such as PCs, monitors, switches, and phones. * Configure and deploy card readers and other peripheral devices. * Create and manage user access accounts and permissions. * Perform server hardware configuration and support deployment readiness. * Utilize PowerShell to support automation and streamline configuration processes. * Unpackage, prepare, and coordinate hardware devices for shipment. * Support Azure Virtual Desktop (AVD) and Vision deployments, including QA, staging, and printer tagging. * Troubleshoot and resolve printer issues during and after deployments, including remote support and reconfiguration. * Assist with SCCM collections and software package deployments, ensuring successful installation and resolving any failures. * Serve as a subject matter expert (SME) for Zebra and Canon printers, workstations, and peripheral devices during deployment validation. * Respond to ServiceNow tickets to resolve hardware, software, and access-related issues. * Document processes, configurations, and troubleshooting steps accurately. * Contribute to continuous improvement initiatives. ## Related Videos - [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Infrastructure as Code: The Developer's Secret Weapon](https://www.wearedevelopers.com/videos/1221-infrastructure-as-code-the-developer-s-secret-weapon) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Building Applications with Infrastructure as Code](https://www.wearedevelopers.com/videos/887-building-applications-with-infrastructure-as-code) - [tRPC: API schemas are pure overhead](https://www.wearedevelopers.com/videos/796-trpc-api-schemas-are-pure-overhead) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)