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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # ServiceNow Developer - **Company:** Hays plc - **Location:** Telford, UK - **Salary:** £56,086.0 - **Contract:** Temporary contract - **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Agile Methodology, Unit Testing, Knowledge Management, Scrum Methodology, Simple Object Access Protocol (SOAP), Systems Integration, Scripting, SOAPAPI, SC Clearance, Restful APIs, Servicenow - **Published:** August 20, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5849542292 ## About the Role * We require hands-on ServiceNow development experience. * We require strong experience with HRSD. * We require experience across one or more of the following: CSM, Source-to-Pay Operations, Employee Centre / Employee Centre Pro, ServiceNow Integrations, Virtual Agent, and Now Assist. * We require experience developing case workflows, service catalogues, agent workspaces, and portal experiences. * We require strong ServiceNow scripting skills, including JavaScript, Glide APIs, and Flow Designer. * We require experience integrating ServiceNow with third-party applications using REST APIs, SOAP APIs, and/or IntegrationHub. * We require experience supporting Agile delivery methodologies and test cycles. * We require strong analytical, troubleshooting, and problem-solving skills. * We require ServiceNow Certified System Administrator certification. * We require active SC Clearance. * We require candidates to be UK based. * We require experience working within large-scale enterprise or public sector ServiceNow delivery programmes. * We require strong stakeholder engagement and communication skills. * We require the ability to work collaboratively across multiple supplier and stakeholder teams. * We highly value ServiceNow Certified Implementation Specialist - HRSD certification. * We highly value ServiceNow Certified Implementation Specialist - CSM certification. * We also consider ServiceNow Certified Application Developer, Employee Centre, IntegrationHub, Virtual Agent, and Now Assist / GenAI accreditations desirable. ## Description * We configure and develop ServiceNow solutions across HRSD and CSM. * We build and maintain record producers, forms, workflows, catalog items, notifications, and case management capabilities. * We configure Employee Centre experiences and user journeys. * We develop integrations using REST APIs, SOAP APIs, and IntegrationHub. * We support configuration of Virtual Agent and Now Assist capabilities. * We participate in sprint planning, backlog refinement, and technical design discussions. * We support unit testing, SIT, UAT, and defect resolution activities. * We produce and maintain technical documentation. * We collaborate with architects, developers, testers, and business stakeholders. Technologies: * Flow * Support * JavaScript * REST * SOAP * ServiceNow, We are seeking an experienced ServiceNow Developer to support the delivery of a large-scale ServiceNow implementation. This is a 6-month contract based in Telford, with 2-3 days per week onsite, and a rate of up to £740 per day. You will work as part of a delivery team across multiple workstreams, with a focus on HRSD, CSM, Employee Centre, Knowledge Management, Virtual Agent, and integrations. We are a specialist recruitment business supporting this opportunity, and the role requires active SC clearance. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey) - [JavaScript? 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