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# Salesforce Technician

- **Company:** Indevor Group Ltd
- **Location:** Euxton, UK
- **Experience:** Experienced
- **Salary:** £30,000.0 - £35,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Documentation, Design Web Format, Data Flow Control, Salesforce.Com, User Accounts
- **Published:** August 20, 2026
- **Apply:** https://www.cv-library.co.uk/job/225511105/salesforce-technician

## About the Role

This is an excellent opportunity for someone with around 2-3 years' experience within Salesforce, CRM administration or systems support who wants more than a traditional support role., You'll ideally have:

 * Around 2-3 years' experience within Salesforce, CRM, systems administration or IT support
 * Hands-on experience administering Salesforce in a commercial environment
 * Knowledge of Salesforce users, permissions, objects, fields, reports and dashboards
 * Experience or knowledge of Salesforce Flow and automation
 * Strong technical and analytical problem-solving skills
 * Good understanding of data quality, integrity and security
 * Excellent attention to detail
 * Confidence communicating technical information to non-technical users
 * Good Microsoft 365 knowledge
 * A proactive mindset with a genuine interest in improving systems and processes
 * Salesforce Administrator certification would be advantageous, but is not essential

## Description

We're looking for someone who enjoys getting under the bonnet of systems - improving how Salesforce works, automating processes, solving problems and helping us get more from technology as the Group continues to grow.

You'll take day-to-day ownership of our Salesforce platform while working closely with the Group IT Manager and teams across the wider business.

What You'll Be Doing

 * Administer, maintain and support the Group's Salesforce platform
 * Manage users, profiles, roles, permissions and system access
 * Configure objects, fields, page layouts, record types and validation rules
 * Create and improve Salesforce reports and dashboards
 * Build and maintain Salesforce Flows and automated processes
 * Identify opportunities to reduce manual processes through automation
 * Work with departments to understand requirements and develop practical Salesforce solutions
 * Maintain data quality, including cleansing, imports, exports and duplicate management
 * Support Salesforce integrations and troubleshoot data-flow issues
 * Investigate Salesforce errors and resolve technical issues
 * Support testing and deployment of new functionality and system enhancements
 * Provide Salesforce guidance and support to users across the Group
 * Maintain technical and system documentation
 * Provide wider IT support including Microsoft 365, hardware, software and user accounts
 * Support employee onboarding and offboarding from a systems perspective
 * Work with external IT and software providers when required
 * Keep up to date with Salesforce developments and identify opportunities to improve how we work


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