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# MAC/PC Field Technician

- **Company:** After School Matters, Inc.
- **Location:** New York, NY, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Macintosh Computers, Software Applications, System Configuration, Service Pack, Information Technology, Cisco
- **Published:** August 20, 2026
- **Apply:** https://lincolnit.applytojob.com/apply/BtfNlymvjB/MACPC-Field-Technician?source=GS

## About the Role

We are currently seeking a full time Level I/II MAC and PC Support Engineer with 1-2 years of extensive hands on experience with the following: Desktop/Laptop, MAC and Printer troubleshooting., * Knowledge of MAC and Windows operating systems and desktop applications

 * Experience with installing, configuring, and administering a broad range of technologies
 * Excellent written and verbal communication skills
 * Knowledge of Cisco Phone Systems a plus
 * Certifications a plus

## Description

* Provide phone support and on-site remediation for workstation issues
 * Troubleshooting and resolving customer system problems across a broad range of technologies
 * Provide onsite installations of new software and upgrades
 * Provide installation of service Packs and security updates
 * Provide onsite support and installations to clients
 * Provide Desktop support including analyzing and resolving end-user issues
 * Provide printer troubleshooting


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