> Markdown version of [/jobs/ext/21466-senior-application-analyst](https://www.wearedevelopers.com/jobs/ext/21466-senior-application-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Application Analyst - **Company:** Dayforce - **Location:** Germany - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** .NET Framework, Application Programming Interfaces (APIs), C Sharp (Programming Language), Relational Databases, Internet Information Services (IIS), Microsoft Servers, Microsoft SQL Server, Windows Servers, Object-Oriented Software Development, SQL Databases, Systems Integration, Information Technology - **Published:** May 16, 2026 - **Apply:** https://de.indeed.com/viewjob?jk=ec3934c7cc99510f ## About the Role Do you have experience in Technical support?, Do you have a Bachelor's degree?, * Bachelor's Degree in Computer Science, Engineering, or relevant software/computer related fields, or equivalent experience * Be able to speak and write in German and English is a must for this role * Proficiency with SQL and relational database systems * 2+ years of technical support experience * Strong analytical skills; demonstrated ability to bring high complexity customer issues to resolution * Superior communication, organizational, and problem-solving skills * Ability to work flexible hours and a willingness to work on-call if required What would make you really stand out * Experience with HCM (HR, Payroll, Benefits, Workforce Management, Performance Management, Recruiting) applications * Experience with Payroll Legislation * Experience with APIs or other Software Integration Technologies * Familiarity with object oriented programming (especially C#, .NET) * Familiarity with Microsoft Server Technologies (e.g. IIS, Windows Server, Microsoft SQL Server) * Fluent in multiple languages (French or Spanish) is highly desired ## Description This is an excellent opportunity to join a rapidly growing leading innovator in next-generation Human Capital Management (HCM) solutions in a technically challenging and rewarding role! In this highly collaborative and fast paced environment, the Application Analyst delivers business-to-business application support to Ceridian's Dayforce customers. You will work directly with customers (including Payroll, HR, Benefits and IT administrators) to champion customer priorities, drive incidents to closure, and enhance the customer support experience. Because you are part MacGyver and part Sherlock Holmes, you will combine your strong technical and functional problem-solving skills with a keen business sense to deliver top notch customer-focused support. You will provide rapid (think Usain Bolt) responses and resolution to complex customer incidents and your clients will consistently praise your ability to provide them with regular and timely incident updates. You will have the opportunity to further improve our ability to support our customers by contributing to the support knowledgebase, as well as play a part in the improvement of our application by reproduce and meticulously documenting software defects. You will demonstrate initiative, agility and follow through on areas of responsibility, by developing solid product and domain expertise. This will allow you to maintain the highest level of customer satisfaction by providing proactive support and consistently exceeding customer expectations. 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