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# Principal Software Engineer - Identity and Profile - Remote

- **Company:** LHC Group, Inc.
- **Location:** Eden Prairie, MN, United States (Remote available)
- **Experience:** Expert
- **Salary:** $134,600.0 - $230,800.0
- **Contract:** Permanent contract
- **Skills:** A/B Testing, Application Programming Interfaces (APIs), Artificial Intelligence, Continuous Integration, Customer Data Management, Software Architecture, Systems Development Life Cycle, Search Technologies, Software Engineering, Strategies of Testing, Chatbots, Model Validation, Information Technology, Software Coding, Data Pipelines, User Identification, Microservices
- **Published:** August 20, 2026
- **Apply:** https://www.careerjet.com/job/usf88b9ef4753424279e59c0cedf8a28c2/eaa

## About the Role

* 8+ years of experience in software engineering
 * 2+ years of experience with identity resolution and profile management systems
 * 2+ years of experience in software governance and engineering management systems
 * Demonstrated experience delivering high-availability, consumer-facing digital products at enterprise scal
 * Proven background in modern software architecture, cloud-native delivery, distributed microservices, APIs, and data pipelines
 * Hands-on experience with AI/ML integration patterns (e.g., personalization pipelines, RAG, conversational AI, model inference services) and operationalizing them safely
 * Experience driving engineering excellence through SDLC best practices, CI/CD, testing strategies, observability, and incident management, * Bachelor's degree in Computer Science, Software Engineering, or an applicable technical area (or equivalent experience)
 * Experience leading AI productization efforts end-to-end, including model evaluation, monitoring, governance, and cost control
 * Experience with experimentation platforms (A/B testing, feature flags), personalization engines, and customer data platforms (CDPs)
 * Experience building consent-aware experiences in regulated environments with privacy, security, and compliance requirements
 * Proven solid analytics mindset using engagement metrics to guide technical prioritization and continuous iteration

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy., Basic Qualifications : Education Requirements: Bachelor's degree in Software Engineering, or related Science, Technology, Engineering or Mathematics field, plus a minimum of 10…

## Description

* Lead and oversee governance processes for an enterprise scale identity and profile management system
 * Own engineering execution and architecture for enterprise identity resolution, profile management, and consumer engagement platforms, ensuring predictable delivery, high scalability, and operational health
 * Design, develop, and deploy AI-powered solutions and AI/ML integrations (such as personalization pipelines, semantic search/RAG, and conversational assistants) to address complex consumer engagement challenges with emphasis on responsible AI usage
 * Establish engineering standards and AI practices, including model evaluation, prompt governance, guardrails, human-in-the-loop workflows, coding standards, CI/CD, observability, and incident management
 * Deliver core consumer engagement capabilities including identity onboarding, notification/messaging orchestration (email, push, SMS, in-app), customer support self-service flows, and analytics instrumentation
 * Partner cross-functionally with Product, UX, Marketing, Data Science, and Security stakeholders to translate customer insights into intuitive, accessible, and privacy-safe experiences
 * Use enterprise-approved AI tools to streamline software engineering workflows, automate tasks, evaluate emerging trends, and drive continuous operational improvement
 * Own production readiness, operational health, SLAs/SLOs, threat modeling, and secure SDLC practices across all managed microservices and platforms
 * Mentor engineering talent, cultivate an inclusive culture of accountability and learning, and communicate technical tradeoffs and delivery outcomes to executive leadership

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


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