> Markdown version of [/jobs/ext/2147643-telecommunications-switch-technician](https://www.wearedevelopers.com/jobs/ext/2147643-telecommunications-switch-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Telecommunications Switch Technician - **Company:** Leader Communications Inc. - **Location:** Dover, DE, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** VoIP, Configuration Management, Data Transmissions, Microsoft Office, Routing, Microsoft SharePoint, Network Routers, Satellite Navigation, Cisco - **Published:** August 20, 2026 - **Apply:** https://www.juju.com/job/00000000go2muh ## About the Role Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance and a Delaware state driver's license in order to be retained in the position. Duties & Responsibilities + Knowledge of telecommunications industry services, solutions and trends. + Operate and maintain the base Voice Switching System (VSS) IAW Original Equipment Manufacturer (OEM) procedures. + Strong and effective written and verbal communication skills coupled with excellent interpersonal and team skills. Excellent leadership and management skills. + Must be able to read and interrupt blueprints, engineering specifications for telecommunications voice and data requirements. Also have the ability to use a high degree of independent judgment to make sound decisions to keep the project on track., + High School diploma or Associate's degree or vocational training, or military experience in electronics, telecommunications, or network. + 3 years minimum qualified practical field experience specific to switch maintenance and ISP/OSP + 3+ years experience with secure VoIP and Avaya technologies + Comp TIA Security+ Certification required. Skill & Certification Requirements + CAT 3, 5, 5E and 6 wiring + Avaya and Cisco Software and Routing + Comp TIA Security+ Certification required. + Computer skills; TMS, CVC, CAIRS, SharePoint, and Microsoft Office Suite. + Confined Space Certification required. + Experience with Routers, Switches and HUBs, operation and maintenance of the base Voice Switching System (VSS) with the latest software version. + Experience in set-up and the installations of telecom closets, but not limited to installation of rack equipment, ladder rack, cable management hardware, terminations and verification of premise wiring. + Able to establish implementation plans for PBX/Voice Mail installations. + Inside/Outside Plant + Familiar with GPS technology. + Proficient in troubleshooting techniques. + Able to attain confined space certification, and experience working in confined spaces (manholes) preferred. + Not required to lift more than 50lbs. + Position requires sitting, standing, and keeling for long periods of time. (Heavy Work) ## Description The Telecommunications Switch Technician will provide operation and maintenance (O&M) support for the Base Telephone System and cable plant at Dover AFB, DE. Service support includes but is not limited to the following: Customer Service (telephone), Switchboard Operations, Inside Plant, and Outside Plant (Cable). Administer projects from start to finish, ensuring that BTS installation jobs are completed on time and within budget., + Understand technical documents, architectural plans, floor plans, site survey reports, test plans, schedules, procedures and acceptance test reports, equipment performance, operational test and feedback to the proper individuals/departments. + Configuration management to evaluate proposed changes/upgrades to the infrastructure (hardware/software). + Manage troubleshooting and resolution of voice/data communication installations, upgrades and problems across the enterprise. + Operate and maintain the base Voice Switching System (VSS) IAW Original Equipment Manufacturer (OEM) procedures. + Operate and maintain the base VoIP Communications manager and VoIP to TDM Gateway IAW Original Equipment Manufacturer (OEM) procedures. + Perform software functions and translations for any trunk or circuit configuration required by on-base systems or users; perform adds, moves, changes, deletes, and query of a circuit or system data; and provide directory assistance information, service orders, trouble assistance, records administration, and billing as a function of switch operation. + Perform Monthly Maintenance including Periodic Maintenance Inspections (PMI) testing and documentation of the telephone switch backup power system. + Perform semi-annual traffic measurement and analysis within system capabilities and limitations, and perform analysis and studies on the base switching system. + Must be detail and safety oriented. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [A Technical Introduction to Bitcoin's 2nd Layer- The Lightning Network](https://www.wearedevelopers.com/videos/15-a-technical-introduction-to-bitcoin-s-2nd-layer-the-lightning-network) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers) - [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job)