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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Systems Engineer - Level 2 - **Company:** It Services - **Location:** Rochester, NY, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Systems Engineering, Microsoft Azure, Cloud Computing, Disaster Recovery, Hyper-V, Identity and Access Management, Virtual Private Networks (VPN), Microsoft Software, Windows Servers, Azure Active Directory, Microsoft SharePoint, Single Sign-On, Software Deployment, Virtual Local Area Networks, Virtualization Technology, Wireless Access Point, Sonicwall, Firewalls (Computer Science), Microsoft InTune, Information Technology, Deployment Automation, Fortinet, Cloud Migration, Veeam, Vmware - **Published:** August 20, 2026 - **Apply:** https://www.wayup.com/i-j-Senior-Systems-Engineer-Level-2-IT-Services-Provider-445881271057495/ ## About the Role This is a full-time hybrid role for a Systems Engineer II at Info Advantage Inc. As a mid-level engineer in our MSP environment, you will serve as a "jack of all trades" resource, balancing hands-on technical work with customer support and project execution. Your days will vary-from configuring firewalls and deploying servers to troubleshooting end-user issues and leading cloud migrations. This role is ideal for someone who thrives in a dynamic environment, enjoys solving diverse challenges, and isn't afraid to get their hands dirty., Technical Skills: 3+ years of experience in systems engineering, preferably in an MSP or IT services environment. Proficiency in Microsoft stack (Windows Server, EntraID, Intune, M365). Hands-on experience with networking (firewalls, VLANs, VPNs), virtualization, and cloud platforms. Familiarity with RMM tools and PSA platforms is a plus (especially those in the MSP industry) Soft Skills: Strong problem-solving skills-ability to diagnose issues under pressure. Excellent communication skills for interacting with clients and team members. Self-motivated with the ability to manage multiple priorities. Education/Certifications: Bachelor's degree in Computer Science, IT, or related field (or equivalent experience). Certifications such as Microsoft 365 Certified, Azure Administrator, CCNA, or VMware VCP are desirable. ## Description Infrastructure Deployment & Management: Configure and maintain firewalls, switches, and wireless access points (e.g. UniFi, Fortinet, SonicWALL). Deploy and manage on-premises and cloud servers (Windows Server, Hyper-V, VMware). Implement and troubleshoot backup/disaster recovery solutions (Veeam, Azure Backup, etc.). Microsoft Modern Work Solutions: Administer EntraID (Azure AD), including identity management, conditional access, and SSO. Manage endpoints via Microsoft Intune (policies, application deployment, Autopilot). Support Microsoft 365 workloads (Exchange Online, SharePoint, Teams). Cloud & Virtualization: Assist with cloud migrations (Azure, ) and hybrid environment setups. Optimize virtualized environments (VMware, Hyper-V) for performance and scalability. Customer Support & Projects: Provide escalated technical support for clients, resolving issues ranging from network outages to user access problems. Lead or contribute to projects like office relocations, hardware refreshes, and security upgrades. Documentation & Best Practices: Maintain detailed documentation for systems, processes, and client environments. 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