> Markdown version of [/jobs/ext/2152342-sailpoint-identity-security-cloud-isc-tier-3-support-engineer](https://www.wearedevelopers.com/jobs/ext/2152342-sailpoint-identity-security-cloud-isc-tier-3-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# SailPoint Identity Security Cloud (ISC) Tier 3 Support Engineer

- **Company:** Hays Specialist Recruitment LLC
- **Location:** Atlanta, GA, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $120,640.0 - $162,240.0
- **Contract:** Temporary contract
- **Skills:** Active Directory, JIRA, Cloud Computing Security, Identity and Access Management, Azure Active Directory, Systems Integration, Enterprise Software Applications, HR Software, Cloud Migration, SailPoint, Restful APIs, Workday
- **Published:** August 20, 2026
- **Apply:** https://www.hays.com/job-detail/sailpoint-identity-security-cloud-%28isc%29-tier-3-support-engineer-atlanta_1186089

## About the Role

* 3+ years of hands-on SailPoint Identity Security Cloud (ISC) experience.
 * Current or recent experience actively supporting SailPoint ISC in a production environment.
 * Strong troubleshooting and operational support experience within ISC.
 * Experience supporting access governance, certifications, provisioning, and lifecycle management processes.
 * Experience working with REST APIs and enterprise integrations.
 * Familiarity with Jira-based support environments.
 * Experience supporting large enterprise IAM programs.
 * Strong analytical, problem-solving, and communication skills.
Preferred

 * SailPoint ISC certifications.
 * Experience integrating ISC with Active Directory, Entra ID (Azure AD), Workday, HR systems, and enterprise applications.
 * Experience supporting access certification and compliance-driven IAM initiatives.
 * Experience with ISC migrations or cloud transformation projects.
 * Understanding of IAM security, governance, and regulatory requirements.

## Description

* Provide Tier 3 support for the SailPoint Identity Security Cloud (ISC) platform.
 * Troubleshoot and resolve complex identity governance, provisioning, certification, and integration issues.
 * Manage, prioritize, and resolve Jira tickets related to IAM operations.
 * Support onboarding, transfers, and termination lifecycle processes.
 * Maintain and enhance SailPoint ISC configurations and integrations.
 * Support access reviews, certification campaigns, and governance initiatives.
 * Troubleshoot provisioning failures and access-related incidents.
 * Develop and support REST API integrations between SailPoint ISC and connected applications.
 * Partner with security, infrastructure, and application teams to resolve production issues.
 * Participate in testing, deployments, upgrades, and platform optimization efforts.
 * Create and maintain technical documentation and support procedures.


## Related Videos

- [Unleashing Potential Across Teams: The Power of Infrastructure as Code](https://www.wearedevelopers.com/videos/930-unleashing-potential-across-teams-the-power-of-infrastructure-as-code)
- [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion)
- [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray)
- [Backstage in Practice: Offloading Developer Operational Work Through Platform Self-Service](https://www.wearedevelopers.com/videos/1922-backstage-in-practice-offloading-developer-operational-work-through-platform-self-service)
- [WeAreDevelopers LIVE - How DevRel Makes Tech More Human](https://www.wearedevelopers.com/videos/2149-wearedevelopers-live-how-devrel-makes-tech-more-human)
- [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks)

## Related Articles

- [Events like RSAC Get You CISOs. Developers Decide What Actually Gets Deployed.](https://www.wearedevelopers.com/magazine/693-events-like-rsac-get-you-cisos-developers-decide-what-actually-gets-deployed)
- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)