> Markdown version of [/jobs/ext/2152597-end-user-computing-engineer-associate-la-crosse](https://www.wearedevelopers.com/jobs/ext/2152597-end-user-computing-engineer-associate-la-crosse). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # End User Computing Engineer Associate | La Crosse - **Company:** Gundersen Health System - **Location:** La Crosse, WI, United States - **Salary:** $48,110.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Information Systems, System Configuration, System Center Configuration Manager, Network Architecture, Software Systems, User Environment Management, Microsoft InTune, Information Technology, Servicenow - **Published:** August 20, 2026 - **Apply:** https://gundersenhealth.wd5.myworkdayjobs.com/Gundersen/job/La-Crosse-WI/End-User-Computing-Engineer-Associate---La-Crosse_JR-32205-1 ## About the Role * Education: Associate degree in Information Technology, Healthcare, Business, or related field or equivalent years of experience and education * Experience: No professional experience required. Candidates with prior customer-facing technical support, end-user support, or general IT experience, Preferred * Ability to perform desktop support functions including PC imaging, SCCM and Microsoft Intune application/device deployments, Active Directory user and device administration, hardware setup, software installation, and technical troubleshooting. * License/ Certification: Valid Driver's License, Required * ServiceNow Asset Management (Training), CompTIA A+ (certification), Microsoft 365 Certified: Endpoint Administrator Associate (Certification), Desired * Strong customer service and communication skills. * Ability to troubleshoot technical issues and learn new technologies quickly. * Ability to work well independently ## Description The End User Computing Engineer Associate is responsible for the hardware, software, and its connectivity to the network infrastructure that end-users rely on for their work. They provide first level technical support, troubleshoot issues, and assist in managing the lifecycle of user devices and applications. The End User Computing Engineer Associate provides specialized technical support, consultation, and training services, coordinating and assisting in developing standards for enterprise end user device technologies. This role involves working with users at all levels of the organization and IS teams to support end user devices. Working closely with other technical resources, the End User Computing Engineer Associate follows procedures, workflows, and tools to deliver exceptional support and customer service to maintain standard Emplify Health operations. The Engineer must be comfortable providing technical assistance both remotely and in person. Additionally, excellent communication skills are essential for sharing information with users within the department. Major Responsibilities: * Conduct device analysis, configuration, implementation, upgrades, troubleshooting, and installation of end user devices and software systems. * Collaborate with users at all levels of the organization to identify operational needs and explore information systems options. * Test end user devices to ensure they are functioning effectively before implementation or installation. * Work on assignments related to end user devices or other sections of projects and report on project task statuses. * Assist in preparing support documentation and knowledge documentation as needed. * Serve as the point of escalation for end user device issues/problems triaged from the Help Desk. * Participate in root cause analysis for all solutions maintained within the ITDS department. * Adheres to regular and predictable attendance. ## Related Videos - [Rethinking Intelligence: AI, Accessibility, and the Future of Inclusive Work - Artur Ortega](https://www.wearedevelopers.com/videos/1377-rethinking-intelligence-ai-accessibility-and-the-future-of-inclusive-work-artur-ortega) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Building Systems that Last](https://www.wearedevelopers.com/videos/1389-building-systems-that-last) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)