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# Connectivity Operations Analyst - Remote / Telecommute

- **Company:** CYNET SYSTEMS INC.
- **Location:** Columbus, IN, United States (Remote available)
- **Salary:** $53,477.0 - $63,877.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Cloud Computing, Firmware, Monitoring of Systems
- **Published:** August 20, 2026
- **Apply:** https://www.careerjet.com/jobad/usc16e40eb15f4658785311132bec2842a

## About the Role

* Ability to differentiate between hardware, firmware, network, installation, configuration, power, SIM, and customer infrastructure issues.
 * Ability to work with Engineering, Product, Service, IT, and regional teams to validate findings and coordinate corrective actions.
 * Ability to track recurring issues and identify systemic opportunities for improvement.
 * Ability to monitor fleet connectivity across all customer accounts and identify non-communicating telematics devices.
 * Ability to analyze connectivity trends using available monitoring tools and reports.
 * Ability to validate communication status between telematics devices, cloud infrastructure, and customer networks.
 * Ability to prioritize connectivity issues based on customer impact and business priorities.

## Description

* Perform detailed investigations to determine the root cause of communication failures.
 * Track issue resolution progress and report overall fleet communication health.
 * Provide executive summaries highlighting major connectivity risks and recurring issues.
 * Recommend improvements to connectivity processes and installation practices.
 * Support the development of standardized troubleshooting procedures.
 * Identify opportunities to automate connectivity monitoring and reporting.
 * Contribute customer feedback related to connectivity into product improvement discussions.
 * Support customer onboarding activities and operational readiness for new customer deployments.
 * Assist with Customer Success operational projects, documentation, reporting, and process improvements to improve scalability across the growing customer base.
 * Provide operational support for strategic initiatives and cross-functional projects as business priorities evolve.

Skills:

 * Root Cause Analysis.
 * Troubleshooting.
 * Connectivity Monitoring.
 * Data Analysis.
 * Reporting.
 * Telematics.
 * Cloud Infrastructure.
 * Customer Success Support., Description This position will be located near a Huntington Corporate office. The Foreign Exchange (FX) Operations Analyst supports the daily processing and settlement of forei…
 + 4 days ago


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