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# Salesforce Operations Analyst & Vendor Management Services

- **Company:** System Soft
- **Location:** San Francisco, CA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Agile Methodology, Asana, Microsoft Office, Pivot Tables, Microsoft PowerPoint, Scrum Methodology, Lucidchart, Salesforce.Com, Workflow Management Systems
- **Published:** August 20, 2026
- **Apply:** https://www.dice.com/job-detail/c2a3cbc2-6269-4cae-af7a-705c00777017

## About the Role

6-8 years of Salesforce implementation experience; strong business analysis background; Agile and Waterfall experience; vendor and contract management experience; excellent written and verbal communication skills., Salesforce, Asana, MS Office suite Word, PowerPoint, CoPilot, with a strong proficiency in Excel including formulas and pivot tables, contract management systems, document workflow tools, Lucidchart or similar tools, understanding of Agile/Scrum practices., Salesforce expertise, business analyst experience, vendor management experience, stakeholder management, quality of proposed approach, qualifications of assigned resources, and cost competitiveness.

## Description

Requirements gathering; stakeholder workshops; process mapping; user story development; backlog prioritization; sprint planning support; creation and coordination of UAT test documents; Salesforce release support; vendor coordination; contract administration; invoice validation; budget tracking; executive reporting; quarterly roadmap planning; risk and issue management.

Detailed Responsibilities

Business Analysis: document requirements, create user stories and acceptance criteria, process flows, facilitate workshops, support testing and production readiness.
Salesforce Support: collaborate with technology lead, admins, developers, architects and business teams on enhancements and releases.
Vendor Management: manage vendor relationships (coordinate on getting quotes, competitive analysis, managing expectations), preparing SOWs, contract deliverables, renewals, amendments, negotiations and performance metrics.
Financial Management: track budgets (monthly invoices, license usage), forecasts (budget planning for vendors and licenses), and contract spending
Reporting: prepare project dashboards, status reports and executive presentations.


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