> Markdown version of [/jobs/ext/2155558-specialty-vehicle-technical-lead-national-general](https://www.wearedevelopers.com/jobs/ext/2155558-specialty-vehicle-technical-lead-national-general). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Specialty Vehicle Technical Lead - National General - **Company:** Allstate Corporation - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $78,998.0 - $109,616.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Microsoft PowerPoint - **Published:** August 20, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18013538?backUrl=%2Fcareer%2F18013538%2FSpecialty-Vehicle-Technical-Lead-National-General-Arizona ## About the Role * Estimating experience with an automated estimating system * Accurately assess damage on RV's and/or Commercial vehicles involving significant damage. * Hands on training in a repair facility or training center specific to Specialty Vehicles * Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines * Solid command of the claims policies and procedures; exhibits basic interpretation of policies & procedures in resolving claims * Strong communication, negotiation, and conflict resolution skills * General understanding of the repair and replacement of property damages, to include mechanical components of a vehicle and other potential exposures * Ability to identify, investigate, and conclude coverage investigations related to material damage * General knowledge of unibody/ conventional frame damages and repair processes * Comply with the company material damage guidelines * Must possess effective verbal and written communication skills and the ability to work effectively and collaborate with others. * Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) * High degree of initiative, mature judgment, and discretion * Ability to resolve conflicts and empathize with customers is critical * Strong negotiation skills * Ability to develop and deliver material damage training both remotely and in person Additional Qualifications That May Support Success in This Role: * Adjuster license in your home state or state that requires examination and CE * Previous material damage claims handling experience * Management experience in a repair facility * Has a general understanding of insurance law as it relates to claims * Fraud Training * RV Estimatics, RV Policy, Motorcycle Estimatics, and Heavy Equipment Estimating proficiency * I-CAR Certification * Other Specialty Certifications such as RVIA/RVDA, RVTA, ASE, Business Acumen, Business Management, Conflict Resolution, Insurance Claims, Material Damage Claims, Quality Management, Relationship Management, RV Insurance, Time Management, Training, When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload. ## Description Responsible for training, mentoring, quality control, and technical assistance of material damage attributed to Specialty Vehicles. Directly handles assigned specialty vehicle material damage claims generally of a complex nature., * Handles complex material damage claims with little or no supervision * Conducts Training in areas of Specialty Vehicle material damage handling/appraising * Is a subject matter expert in areas of Specialty Vehicle material damage for staff and vendors * Has and maintains a high level understanding of National General Specialty Vehicle policies. * Develops and maintains a basic understanding of the insurance industry and the organizational relationships of the company * Able to determine subrogation or fraud potential with Specialty vehicle claims * Receive claim assignments and document all appropriate information * Review photos thoroughly and determines repairability and complete assessment and or, total loss evaluation * Evaluate settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option * Identify subrogation or fraud potential based upon physical evidence and refer to the appropriate claims representative when potential exists * Stay informed of changes in the collision repair industry including statutory and regulatory changes as they relate to specialty vehicle material damage * When appropriate, make contact with customers to discuss repair process, repair operations/techniques, settlements, extend an offer to appropriate party; document all file activity and payment/settlement information in file notes clearly outlining basis for settlement * Conducts file quality reviews of appraisal channels including staff, independent appraisers, DRP shops, other vendors. * Take ownership of any issue, problem, or error that could potentially impact the policyholder and or loss participant * Serve as a subject matter expert for Specialty Claims staff (field and technicians), other field staff, and Specialty vendors. * Complete accurate estimates with little to no supervision up to $300,000 * Ability to navigate and complete estimates of greater amounts as necessary * Ability to actively participate in CAT events * Ability to travel and conduct field staff ride alongs, site audits, and training ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Automated Driving - Why is it so hard to introduce](https://www.wearedevelopers.com/videos/628-automated-driving-why-is-it-so-hard-to-introduce) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [Building a hypercar from scratch](https://www.wearedevelopers.com/videos/607-building-a-hypercar-from-scratch) ## Related Articles - [How software is steering vehicle technology](https://www.wearedevelopers.com/magazine/515-how-software-is-steering-vehicle-technology) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers)