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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cisco Certified Network Associate - **Company:** CareerCircle - **Location:** Carrollton, TX, United States (Remote available) - **Experience:** Expert - **Salary:** $68,640.0 - $70,720.0 - **Contract:** Temporary to permanent - **Skills:** Microsoft Windows, Active Directory, Artificial Intelligence, Macintosh Computers, Apple IOS, Apple Mac Systems, Microsoft Outlook, Business Systems, Mobile Application Development, CompTIA Network+, Dynamic Host Configuration Protocol, Domain Name System (DNS), Web Browsers, Hyper-V, Issue Tracking Systems, Virtual Private Networks (VPN), Knowledge Management, Log Files, Microsoft Office, Microsoft Operating Systems, Windows Servers, Networking Basics, Salesforce.Com, Enterprise Software Applications, Computer Network Technologies, Peripherals, Zendesk, Network Server, Cisco, Vmware - **Published:** August 20, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/tx/carrollton/75e26df7-878b-4e07-8afe-6f08cf2e0068 ## About the Role * 5+ years of IT Support, Field Services, Desktop Support, or Infrastructure experience * Strong Windows troubleshooting and networking fundamentals * Experience with Windows Server, Active Directory, DNS, and DHCP * Experience supporting Windows 11 and macOS environments * Hardware deployment, installation, and troubleshooting experience * Strong customer service and documentation skills * Ability to travel frequently and provide occasional after-hours support * Valid driver's license, * CompTIA A+, Network+, or ITIL certifications * VMware or Hyper-V experience * Experience supporting healthcare, dental, or multi-site environments, A technical generalist who enjoys solving complex problems, working independently, and supporting a wide variety of technologies. Ideal candidates have strong troubleshooting skills, networking knowledge, and experience supporting users across multiple locations. Job Type & Location, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Calmness Under Pressure Bilingual (Spanish/English) Mobile Application Development Customer Relationship Management Troubleshooting (Problem Solving) +0, Empathy Diplomacy Apple IOS Operations Leadership Management CompTIA A+ Tactfulness Multitasking Web Browsers Communication Team Oriented Virtual Teams Microsoft 365 Prioritization Issue Tracking Detail Oriented Professionalism Time Management Problem Solving Desktop Support Multilingualism Customer Service Microsoft Office Active Directory Telephone Skills CompTIA Network+ Microsoft Outlook Technical Support Help Desk Support Microsoft Windows Business Valuation Microsoft Windows 7 Microsoft Windows 10 Escalation Procedures IT Service Management Organizational Skills Full Stack Development Artificial Intelligence Business Transformation Tier 1 Technical Support Bilingual (Spanish/English) Business Continuity Planning ITIL Foundation Certification Virtual Private Networks (VPN) Enterprise Application Software Microsoft Certified Professional Troubleshooting (Problem Solving) Cisco Certified Network Associate Customer Communications Management Cisco Certified Network Professional HDI Support Center Analyst (HDI-SCA) +0 ## Description Hyper-V Operations CompTIA A+ Windows Servers Desktop Support Customer Service Active Directory CompTIA Network+ Business Valuation Full Stack Development Artificial Intelligence Business Transformation Troubleshooting (Problem Solving) Dynamic Host Configuration Protocol (DHCP) Information Technology Infrastructure Library, * Provide onsite IT support across multiple locations * Troubleshoot and resolve desktop, server, network, and infrastructure issues * Install, configure, and support PCs, Macs, servers, and peripherals * Support Active Directory, DNS, DHCP, and Windows Server environments * Conduct onsite technology assessments and recommend improvements * Serve as an escalation point for complex technical issues * Document solutions and support activities, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. 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