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# Service Desk Technician

- **Company:** CareerCircle
- **Location:** Carrollton, TX, United States
- **Experience:** Expert
- **Salary:** $49,920.0 - $52,000.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Artificial Intelligence, Apple Products, Apple Mac Systems, CompTIA Network+, Network Troubleshooting, Microsoft Office, Networking Basics
- **Published:** August 20, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/tx/carrollton/8f812391-fd8a-4b00-955d-8351a08b14ad

## About the Role

* 5+ years of Help Desk, Service Desk, or Desktop Support experience
 * Strong Windows troubleshooting skills
 * Solid understanding of networking fundamentals
 * Experience supporting Microsoft Office 365
 * Excellent customer service and communication skills
 * Strong problem-solving abilities and the ability to work through issues without relying heavily on a knowledge base
 * Ability to work onsite 5 days per week
 * Ability to lift and move IT equipment as needed, * CompTIA A+ and/or Network+ certification
 * MacOS support experience
 * MSP experience supporting multiple customers or locations
 * Healthcare or dental technology support experience, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

Leadership, CompTIA A+
Communication
Microsoft 365
Prioritization
Problem Solving
Desktop Support
Customer Service
Microsoft Office
CompTIA Network+
Help Desk Support
Dental Technology
Business Valuation
System Installations
Full Stack Development
Artificial Intelligence
Business Transformation
Troubleshooting (Problem Solving), * Provide remote and onsite support for end-user hardware, software, and network issues

 * Troubleshoot and resolve Windows, Office 365, and connectivity-related incidents
 * Manage and prioritize incoming tickets, escalating when necessary
 * Perform system installations, updates, and maintenance activities
 * Partner with vendors and internal teams to resolve technical issues
 * Document troubleshooting steps and resolutions
 * Assist with workstation deployments, equipment setup, and relocations

Why Apply?

 * Join a rapidly growing IT organization
 * Work in a diverse environment supporting hundreds of locations and technologies
 * Gain broad technical exposure across infrastructure, applications, and end-user support
 * Opportunity for career growth and internal advancement, Leadership
CompTIA A+
Communication
Microsoft 365
Prioritization
Problem Solving
Desktop Support
Customer Service
Microsoft Office
CompTIA Network+
Help Desk Support
Dental Technology
Business Valuation
System Installations
Full Stack Development
Artificial Intelligence
Business Transformation
Troubleshooting (Problem Solving)
+0

Google IT Support
Service Desk Technician
TEKsystems

Carrollton, TX*Hybrid

Mac OS
Dentistry
Operations
Leadership
CompTIA A+
Communication
Prioritization
Apple Products
Lifting Ability
Time Management
Problem Solving
Customer Service
CompTIA Network+
Business Valuation
System Installations
Full Stack Development
Artificial Intelligence
Business Transformation
Interpersonal Communications
End-User Training And Support
Customer Relationship Management
Troubleshooting (Problem Solving)
+0

Google IT Support
Service Desk Technician
TEKsystems

Carrollton, TX*Hybrid

Mac OS
Dentistry
Operations
Leadership
CompTIA A+
Communication
Microsoft 365
Prioritization
Apple Products
Lifting Ability
Time Management
Problem Solving
Task Management
Customer Service
CompTIA Network+
Help Desk Support
Business Valuation
Practice Management
Performance Analysis
System Installations
Full Stack Development
Artificial Intelligence
Business Transformation
Interpersonal Communications
End-User Training And Support
Customer Relationship Management
Troubleshooting (Problem Solving)
+0


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