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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Engineer, CX Engineering - **Company:** Cisco Systems, Inc. - **Location:** Morrisville, NC, United States - **Salary:** $139,300.0 - $203,600.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, Amazon Web Services, Microsoft Azure, Code Generation, Programming Tools, Python (Programming Language), Ansible, Tensorflow, Secure Coding, Software Engineering, Google Cloud, GitHub Copilot, Large Language Models, Prompt Engineering, Generative AI, Containerization, Terraform, Open Network Automation Platform, Cisco, Programming Languages - **Published:** August 20, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18013324?backUrl=%2Fcareer%2F18013324%2FSoftware-Engineer-Cx-Engineering-North-Carolina-Research-Triangle-Park ## About the Role * Bachelor's degree with 8+ years of related experience, or master's degree with 4+ years, or PhD with 1+ year. * Requires solid conceptual and practical knowledge in primary technical job family and knowledge of related technical job families; has worked with a range of technologies. * Proficiency in Python and Node.js programming languages. * Experience with AI/ML frameworks, generative AI, and large language models. * Comprehensive expertise in the software development lifecycle, agile methodologies, and secure coding practices, integrated with hands-on experience in cloud platforms (AWS, Azure, GCP) and Kubernetes container orchestration. Preferred Qualifications * Experience leading complex software projects and mentoring teams. * Knowledge of AI ethics, responsible AI use, and AI governance principles. * Familiarity with prompt engineering and AI model customization. * Experience with CI/CD pipelines, infrastructure as code (Ansible, Terraform), and network automation. * Strong communication and collaboration skills to work across diverse teams. ## Description This role follows a hybrid work model, with in-office attendance expected 2-3 times a week in Research Triangle Park, North Carolina. Meet the Team At Cisco, we are redefining how our customers experience technology through the power of Cisco IQ Services and Applications. Our mission is to transform CX delivery by building intelligent, scalable platforms that anticipate needs rather than just reacting to them. As a member of our global, diverse, and AI-spec driven team, you will operate at the absolute frontier of innovation. We are deeply committed to leveraging the latest advancements in AI to build robust solutions that solve complex technical challenges for our enterprise customers, fostering a culture of curiosity, collaboration, and rapid iteration. Your Impact, * Develop software focusing on simplification, user experience (UX), secure coding practices, and user privacy. * Leads delivery of high-quality design of features and deliverables. * Lead or contribute to medium to complex projects or features from technical design through completion, driving results with minimal guidance. * Develops and maintains AI-enabled applications, leveraging AI tools, frameworks, and agents to enhance product capabilities. * Employs AI-enhanced development tools such as GitHub Copilot and AI code generation frameworks to accelerate development. ## Related Videos - [Dev & Test in the Cloud? Deploy your cloud environments with Ansible & Terraform](https://www.wearedevelopers.com/videos/1607-dev-test-in-the-cloud-deploy-your-cloud-environments-with-ansible-terraform) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Are We All Prompt Engineers? How AI Changed What It Means to Build Software](https://www.wearedevelopers.com/videos/1980-are-we-all-prompt-engineers-how-ai-changed-what-it-means-to-build-software) - [Infrastructure as Code: The Developer's Secret Weapon](https://www.wearedevelopers.com/videos/1221-infrastructure-as-code-the-developer-s-secret-weapon) - [Terraform for Developers](https://www.wearedevelopers.com/videos/3-terraform-for-developers) - [Implementing Feature Environments with AWS and Terraform](https://www.wearedevelopers.com/videos/531-implementing-feature-environments-with-aws-and-terraform) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [What is Agentic Programming and Why Should Developers Care?](https://www.wearedevelopers.com/magazine/625-what-is-agentic-programming-and-why-should-developers-care) - [What is Software Engineering in the Age of AI?](https://www.wearedevelopers.com/magazine/640-what-is-software-engineering-in-the-age-of-ai) - [Software Engineer Career: Things You Should Know](https://www.wearedevelopers.com/magazine/143-software-engineer-career-things-you-should-know)