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# End User Services (EUS) Engineer

- **Company:** Evolutyz Corp
- **Location:** Atlanta, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Amazon Web Services, Android Software Development, Apple IOS, Microsoft Azure, Microsoft Online Services, Microsoft Outlook, Cyber Security, Hyper-V, Microsoft Office, Microsoft Software, System Center Configuration Manager, Citrix Systems, Microsoft SharePoint, Virtualization Technology, Enterprise Software Applications, Microsoft InTune, Microsoft Onedrive, Infrastructure Automation Frameworks, Information Technology, Deployment Automation, Network Support, Patch Management, Casper Suite, 3-tier Architectures, Servicenow, Vmware
- **Published:** August 20, 2026
- **Apply:** https://www.dice.com/job-detail/d28f70ee-a6db-47b5-a9cf-d17d5835398c

## About the Role

* 3 years' experience
 * Proven experience supporting user populations in enterprise environments.
 * Endpoint management experience
 * Enterprise support experience, * 3 years' experience in supporting user populations in enterprise environments.
 * Experience in endpoint management and enterprise support.

Preferred Skills:

 * Associate's degree in computer science or related fields.
 * MS Administrator experience and certifications.
 * Network experience or exposure.
 * 5 or more years of industry experience.

## Description

The End User Services (EUS) Engineer provides advanced desktop support, endpoint management, and global operational support for corporate team members. This role serves as a Tier 2/Tier 3 escalation resource, manages endpoint technologies, supports Microsoft 365 services, and helps ensure a secure and reliable end-user experience., * Provide Tier 2/Tier 3 support for hardware, software, and end-user technology issues.

 * Deploy and manage large-scale software rollouts and enterprise hardware solutions using configuration management tools (e.g., SCCM, Intune, AutoPilot, JamF, ABM).
 * Support Microsoft technologies such as Windows OS, Active Directory, Exchange, Office 365, and Intune, as well as exposure to cloud platforms like Azure and AWS.
 * Deploy system upgrades, patch management, configuration changes, and maintain standard device image policies.
 * Document solutions, processes, and best practices for knowledge sharing and compliance.
 * Collaborate with peers to ensure seamless escalation, alignment, and integration of desktop support services.
 * Maintain relationships with technology vendors and suppliers.
 * Anticipate inventory needs through forecasting and leading desktop support initiatives and projects.
 * Ensure information security by understanding risks and implementing preventative measures.
 * Maintain extensive knowledge of hardware (Dell, Lenovo, HP, Apple, etc.), operating systems (Windows 10, Apple OS, Android), virtualization platforms (VMWare, Hyper-V, Citrix), and enterprise software (Outlook, Teams, SharePoint, OneDrive, ServiceNow, etc.).
 * Participate in endpoint management projects and continuous improvement initiatives.
 * Follow company security standards and support compliance requirements.


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