> Markdown version of [/jobs/ext/2156767-hcm-platform-specialist-benefits-technology](https://www.wearedevelopers.com/jobs/ext/2156767-hcm-platform-specialist-benefits-technology). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# HCM Platform Specialist, Benefits Technology

- **Company:** National Planning Corporation
- **Location:** Boston, MA, United States
- **Experience:** Expert
- **Salary:** $82,770.0 - $118,000.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Data Sharing, Data Structures, Data Streaming, HR Software, Enterprise Integration, Integration Frameworks, Api Design, Workday
- **Published:** August 20, 2026
- **Apply:** https://www.bostonjobsite.com/job.asp?id=3360103794&tx=CT3331TTV&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Bachelor's degree or equivalent work experience
 * 5-7+ years of experience in HCM platforms, HR technology, or benefits administration systems
 * Experience with Workday, UKG (Pro, Ready, or Workforce Management), or similar HCM systems, including configuration and business processes
 * Strong expertise in benefits configuration, including plan design, eligibility rules, and life event setup
 * Experience supporting carrier integrations and API-driven connectivity, including understanding of data flows and implementation dependencies
 * Strong customer-facing skills with the ability to provide consultative guidance and influence integration and configuration decisions
 * Proven analytical and troubleshooting skills with the ability to perform root cause analysis across systems, data, and workflows
 * Experience reviewing and advising on business requirements, HCM configurations, and integration design approaches
 * Working knowledge of HCM processes (e.g., employee lifecycle, benefits administration, payroll/time concepts)
 * Familiarity with integration concepts, including APIs, EDI, and file-based data exchanges
 * Strong communication skills with the ability to translate technical concepts to both technical and non-technical stakeholders
 * Ability to work effectively across cross-functional teams, including Sales, Product, Technology, and Operations
 * Customer-focused mindset with strong attention to detail, quality, and operational success
 * Ability to manage multiple priorities and drive outcomes in a fast-paced, complex environment

## Description

Our Digital team is seeking an HCM Platform Specialist to serve as a subject matter expert (SME) across leading HCM platforms (e.g., Workday, UKG), supporting the end-to-end success of customer integrations with Guardian's API ecosystem.

This role combines deep HCM configuration expertise (plan design, eligibility rules, and business processes) with a strong understanding of carrier integrations and API-driven connectivity . The Specialist will play a critical role in ensuring integrations are designed, implemented, and operationally successful - from pre-sales through steady-state delivery.

This is an exciting time to join Guardian as we accelerate our digital capabilities across product, experience, benefits administration, and HR technology integrations. This role plays a key part in supporting the connection between product, operations, and technology, helping deliver reliable and scalable HCM solutions.

You Will:

Pre-Sales Enablement & Client Advisory

 * Partner with Sales and Solution teams to consult with large, complex customers during pre-sales.
 * Set clear expectations on integration capabilities, dependencies, and implementation timelines.
 * Advise on HCM configuration best practices (plan design, eligibility, business rules) to enable scalable and successful integrations.

Implementation & Onboarding Support

 * Guide customers through the setup of integrations with Guardian, including reviewing HCM tenant configurations and business processes.
 * Identify risks early and recommend adjustments to plan builds, workflows, or data structures to ensure successful outcomes.
 * Act as a bridge between customer technical teams and Guardian's internal teams to ensure alignment and smooth execution.

Integration Execution & Operational Support

 * Troubleshoot and resolve integration challenges across both customer HCM environments and Guardian systems.
 * Provide hands-on consultative support during pilot programs, initial implementations, and ongoing operations.
 * Ensure a consistent, repeatable onboarding experience that reduces friction and accelerates time-to-value.

Continuous Improvement & Product Feedback

 * Leverage frontline experience to provide actionable feedback to Product and API teams.
 * Help evolve Guardian's API capabilities, onboarding processes, and partner integrations to improve scalability and ease of doing business.
 * Identify patterns across client implementations to drive standardization and best practices


## Related Videos

- [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around)
- [API Design - Getting Started](https://www.wearedevelopers.com/videos/33-api-design-getting-started)
- [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion)
- [Key HR Trends in 2024: Overcoming a Year of Emotional Disconnect](https://www.wearedevelopers.com/videos/1271-key-hr-trends-in-2024-overcoming-a-year-of-emotional-disconnect)
- [Get Your Stack Together: Building the Right Recruiting Tech](https://www.wearedevelopers.com/videos/1295-get-your-stack-together-building-the-right-recruiting-tech)
- [Employee Happiness: The Underrated Growth Engine](https://www.wearedevelopers.com/videos/1310-employee-happiness-the-underrated-growth-engine)

## Related Articles

- [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024)
- [Does The Tech Industry Have The Best Work-life Balance?](https://www.wearedevelopers.com/magazine/427-does-the-tech-industry-have-the-best-work-life-balance)
- [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Long-Term Employment vs Job Hopping](https://www.wearedevelopers.com/magazine/419-long-term-employment-vs-job-hopping)