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# Desktop support engineer

- **Company:** Sinclair
- **Location:** Almere, Netherlands (Remote available)
- **Experience:** Starter
- **Contract:** Internship / Graduate position
- **Skills:** Microsoft Windows, Active Directory, Business Software, Spreadsheets, Network Troubleshooting, Computer Equipment
- **Published:** August 21, 2026
- **Apply:** https://www.careerjet.nl/job/nl9e1d8fc6df7f7f5732a07c9400244752/eaa

## About the Role

Diploma or degree in IT or related field
1-2 years of IT support experience; internship or helpdesk experience an advantage
Working knowledge of Windows 10/11 and Microsoft 365; basic PC hardware and network troubleshooting
Organised and detail-oriented, comfortable maintaining records in spreadsheets or an asset system
Patient and service-minded, with clear communication for non-technical users
Able to lift and move standard IT equipment

## Description

We are currently recruiting for Desktop Support Engineer at our Almere office in the Netherlands.
The Desktop support engineer will provide day-to-day IT support to Sinclair employees at the site and keep local IT hardware properly deployed, tracked, and maintained, with guidance from senior IT team members., Own It! Be Accountable for your decisions, actions and consequences; Be Reliable to your customers and colleagues
What You'll Be Doing:
End User Support
First point of contact for IT issues - desktops, laptops, mobile devices, printers, and peripherals
Log and update tickets clearly; escalate when an issue is beyond scope
Support Windows 10/11, Microsoft 365, and standard business applications; handle password resets and access requests
Set up and check meeting room AV and video conferencing equipment
Hardware & Asset Management
Maintain the site IT asset register - serial numbers, user assignment, and location kept accurate
Manage hardware lifecycle: receive and tag new equipment, image and deploy devices, recover and securely wipe returns, prepare end-of-life kit for disposal
Monitor spare stock and consumables; raise replenishment requests before stock runs low
Log hardware faults, arrange warranty and repair cases with vendors, and track to closure
Prepare and issue equipment for new joiners; recover and re-stock from leavers


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