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# IT Technician (Bristol or Bridgewater)

- **Company:** Rullion
- **Location:** Gloucester, UK
- **Contract:** Permanent contract
- **Skills:** Computer-Aided Design, Active Directory, Collaborative Software, Microsoft Office, Microsoft SharePoint
- **Published:** August 21, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2936279014-2

## About the Role

This role is an excellent opportunity for someone with a solid grounding in IT support, strong communication skills, and a proactive approach to solving problems., * Strong knowledge of Windows 10/11, MS Office 365, and troubleshooting.

 * Basic understanding of networking, systems administration, and Active Directory.
 * Familiarity with collaborative tools such as shared networks and SharePoint.
 * Experience with CAD software is an advantage.
 * Excellent interpersonal and communication skills.
 * Ability to manage multiple tasks, work independently, and take initiative.
 * Previous experience in Tech Bar / desktop support environments desirable.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

## Description

We are looking for an IT Support Technician to join the IT group of a major client, supporting day-to-day IT activities and ensuring seamless service for users. You'll be part of a collaborative IT team of 10 (including 7 technicians), providing front-line technical assistance and working closely with colleagues in the UK and France., * Provide desktop support and troubleshooting for users across the organisation

 * Ensure user identities and authorisations are correctly managed
 * Deploy, configure, and maintain workstations, computers, telephones, and IT equipment.
 * Provide access to applications, shared networks, and SharePoint sites.
 * Manage and resolve level 1 incidents, escalating to level 2 support in France when necessary.
 * Administer Active Directory (user and computer scope).
 * Maintain and update the IT asset inventory.
 * Document and update IT procedures for both technicians and end users.
 * Collaborate with other IT colleagues to ensure high-quality user support and service continuity.


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