> Markdown version of [/jobs/ext/2159849-application-support-analyst-cruise](https://www.wearedevelopers.com/jobs/ext/2159849-application-support-analyst-cruise). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Application Support Analyst - Cruise

- **Company:** Tui Care Foundation
- **Location:** Luton, UK (Remote available)
- **Contract:** Permanent contract
- **Skills:** Data Integrity, Monitoring of Systems
- **Published:** August 21, 2026
- **Apply:** https://www.careerjet.co.uk/job/gb47c824932534a171a9feed18c8abf7ca/eaa

## About the Role

* You have demonstrated success with systems support and maintenance, bringing solid technical expertise to the role.
 * Your organisational and problem-solving abilities are strong, paired with a customer-centric mindset and commitment to delivering high quality support.
 * You understand system processes and contexts well, particularly property management systems, ideally within the cruise or hotel industry.
 * Your capability in incident management, problem resolution and root cause analysis helps you get to the heart of issues quickly.
 * You're an effective communicator who can explain technical concepts clearly to non-technical stakeholders, fostering best practices and efficient system utilisation across teams.

## Description

* You'll manage and administer the MXP property management system across our entire fleet, ensuring stability, accuracy and reliability that directly contributes to guest satisfaction and operational excellence.
 * As the primary point of contact and subject matter expert for cruise applications, you'll provide guidance and technical support to both onboard and shore-based teams, becoming the go-to person for all things MXP.
 * Troubleshooting and resolving technical and functional issues within assigned applications is part of your daily routine, ensuring minimal disruption to onboard operations while maintaining data integrity.
 * Working closely with business stakeholders and Delivery Managers, you'll gather requirements, test and implement new features and system enhancements that optimise how our teams use technology.
 * You'll create comprehensive documentation including manuals, user instructions and operating procedures, collaborating with onboard IT Officers to communicate processes effectively and build a valuable knowledge base.
 * Monitoring system performance and executing routine audits allows you to proactively identify areas for improvement while coordinating with internal IT teams and external suppliers to manage incidents, system updates and integrations.


## Related Videos

- [Crew Management System for Airlines: Plan duties for pilots & flight attendants worldwide](https://www.wearedevelopers.com/videos/1444-crew-management-system-for-airlines-plan-duties-for-pilots-flight-attendants-worldwide)
- [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance)
- [APItoolkit: Using Merkle Trees and LLMs to Detect the UnDetectable in Software Monitoring](https://www.wearedevelopers.com/videos/1639-apitoolkit-using-merkle-trees-and-llms-to-detect-the-undetectable-in-software-monitoring)
- [Agile work at CARIAD – Creating a customer web application for controlling the vehicle ](https://www.wearedevelopers.com/videos/200-agile-work-at-cariad-creating-a-customer-web-application-for-controlling-the-vehicle)
- [Startup Presentation: StorX - Future of Cloud Storage](https://www.wearedevelopers.com/videos/1176-startup-presentation-storx-future-of-cloud-storage)
- [System Resilience: Surviving the Software Storm](https://www.wearedevelopers.com/videos/874-system-resilience-surviving-the-software-storm)

## Related Articles

- [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Guide for Expats Living in the UK](https://www.wearedevelopers.com/magazine/355-guide-for-expats-living-in-the-uk)