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# IT Support Specialist

- **Company:** Florida State University
- **Location:** United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Macintosh Computers, Apple Mac Systems, Software Applications, Microsoft Azure, Cyber Security, Common Desktop Environments, Desktop Computing, Tablet Computers, Computer Equipment, Information Technology, Laptops, User Accounts
- **Published:** August 21, 2026
- **Apply:** https://www.dice.com/job-detail/77e3a662-f215-48fd-909b-47a98417358e

## About the Role

Bachelor's degree or a high school diploma or equivalent and four years of experience. (Note: or a combination of post high school education and experience equal to four years.)

Preferred Qualifications

Experience in Microsoft Active Directory use is preferred. Microsoft Azure is a plus.

Helpful

A strong candidate would be someone with hands-on experience managing a Windows and macOS environment, Active Directory, and enterprise endpoint management. They should possess strong troubleshooting skills, a solid understanding of cybersecurity best practices, and experience supporting an IT infrastructure in a professional environment. The ideal candidate is customer-service oriented, communicates effectively with both technical and non-technical users, and can work independently while managing multiple priorities., This position requires successful completion of a criminal history background check .

## Description

This position provides specialized, scientific IT support to faculty and staff of the NHMFL.

Set up and install various makes and models of networked servers, workstations, desktops, and laptop computers running different versions of Microsoft Windows and MacOS. Maintain Windows operating system imaging server for common desktop and laptop computers. Maintain SimpleMDM for Mac computers and tablets. Install and maintain networked printers, scanners and computer-connected scientific equipment.

Create and administer user accounts for Microsoft Windows Active Directory and 0365 email services. Provide end user instruction in the use of various computer, tablet and mobile device operating systems and software applications, audio-visual equipment, and video-conferencing systems. Assist staff with computer hardware and software purchasing decisions and provide quotes. Work with NHMFL Cybersecurity expert on developing processes & procedures for CSG and NHMFL staff.

Provide after-hours onsite support for mission-critical Microsoft Windows and Mac operations as needed.


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