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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT System Administrator - **Company:** SNP Group - **Location:** Heidelberg, Germany (Remote available) - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Bash Shell, Dynamic Host Configuration Protocol, Linux, Domain Name System (DNS), Hyper-V, Virtual Private Networks (VPN), Linux System Administration, Network Architecture, Windows PowerShell, TCP/IP, Virtualization Technology, Information Technology, Vmware - **Published:** August 21, 2026 - **Apply:** https://www.careerjet.de/jobad/de4797e32422874e44b3719adce37d9a5e ## About the Role Several years of professional experience in Systems Administration, or IT Infrastructure in enterprise environments. Strong expertise in Microsoft Windows (Client & Server), Active Directory, Microsoft 365, and Linux administration. Hands-on experience with virtualization technologies, preferably VMware and Hyper-V. Experience with endpoint management, hardware lifecycle management, and enterprise IT infrastructure. Familiarity with IT Service Management (ITIL) principles and SLA-driven support processes. Knowledge of scripting and automation (PowerShell and/or Bash) is an advantage. Strong communication skills with a customer- and service-oriented mindset. High level of reliability and the ability to work independently as well as within multidisciplinary teams. Excellent German and good English communication skills, both written and spoken. ## Description Manage, maintain, and support our IT infrastructure, including Windows and Linux environments, mobile devices, and internal communication platforms. Administer and support Microsoft Active Directory ensuring secure identity and permission administration. Provide expert 1st and 2nd Level Support (remote, on-site, and via phone) for Microsoft Windows, Linux systems, Microsoft 365 and network-related services. Administer and support virtualization platforms such as VMware and Hyper-V. Configure, deploy, and maintain client workstations and endpoints using standardized deployment and lifecycle management processes. Monitor, maintain, and troubleshoot network infrastructure, including TCP/IP, DNS, DHCP, VPN, switching, and connectivity issues. Manage hardware, software, IT assets, licensing, and procurement while ensuring compliance with company standards. Perform root cause analysis for complex technical incidents and contribute to continuous service improvement initiatives. What we are looking for: Your profile, Administer and support Microsoft Active Directory ensuring secure identity and permission administration. Provide expert 1st and 2nd Level Support (remote, on-site, and via phone) for Microsoft Windows, Linux systems, Microsoft 365 and network-related services. Administer and support virtualization platforms such as VMware and Hyper-V. Configure, deploy, and maintain client workstations and endpoints using standardized deployment and lifecycle management processes. Monitor, maintain, and troubleshoot network infrastructure, including TCP/IP, DNS, DHCP, VPN, switching, and connectivity issues. Manage hardware, software, IT assets, licensing, and procurement while ensuring compliance with company standards. 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