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# SEMCO - Business Applications Admin

- **Company:** AltaGas Ltd.
- **Location:** Port Huron, MI, United States
- **Experience:** Experienced
- **Salary:** $83,200.0 - $120,550.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Business Software, Business Systems, Software Documentation, Program Optimization, Information Systems
- **Published:** August 21, 2026
- **Apply:** https://wgl.wd5.myworkdayjobs.com/AltaGas/job/Port-Huron-MI/SEMCO---Business-Applications-Admin_R7154

## About the Role

* Bachelor's degree in Business, Information Systems, or related field (or equivalent experience)

 * 4+ years of experience supporting enterprise business applications

 * Demonstrated ability to work independently and manage competing priorities

 * Experience resolving complex application and integration issues

 * Strong understanding of business processes and system interdependencies

 * Experience supporting cross-functional initiatives and system improvements

 * Preferred: experience supporting applications such as OpenGrid, OnBase, Selectron IVR, enQuesta, or similar enterprise business systems.

Key Competencies

 * Application system expertise

 * Business process analysis and optimization

 * Advanced troubleshooting and problem-solving

 * Vendor coordination and stakeholder communication

 * Change management and documentation discipline

## Description

The Business Applications Administrator is a fully qualified individual contributor responsible for the administration, configuration, support, and continuous improvement of enterprise business applications. This role applies in-depth functional and technical expertise to independently manage system performance, troubleshoot complex issues, and drive application improvements. The position partners cross-functionally to enhance business processes and serves as a technical resource and mentor to other team members.

Application Administration & Support

 * Independently manage and support enterprise business applications.

 * Diagnose and resolve complex system and integration issues using structured troubleshooting techniques.

 * Serve as a functional and technical resource for team members and business users.

Configuration & Continuous Improvement

 * Analyze business requirements and implement system enhancements aligned to best practices.

 * Identify and lead improvements to workflows, automation, and system performance.

 * Evaluate system capabilities and recommend solutions that improve operational outcomes.

Testing, Upgrades & Change Management

 * Lead portions of application upgrades, deployments, and testing efforts.

 * Validate system changes to ensure alignment with business and technical requirements.

 * Support change management processes including documentation, approvals, and implementation.

Business & Vendor Collaboration

 * Partner with stakeholders to translate operational needs into system solutions.

 * Work directly with vendors to troubleshoot issues and implement enhancements.

 * Support cross-functional initiatives impacting multiple systems or teams.

Documentation & Knowledge Sharing

 * Develop and maintain system documentation and user guides.

 * Provide guidance and informal mentorship to less experienced team members.

Project & Process Support

 * Participate in or lead components of application-related projects and integrations.

 * Assist in process improvement and system optimization initiatives.

 * Monitor system usage and performance to ensure alignment with business objectives.


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