> Markdown version of [/jobs/ext/2166016-tier-2-mac-windows-support-specialist](https://www.wearedevelopers.com/jobs/ext/2166016-tier-2-mac-windows-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Tier 2 Mac/Windows Support Specialist

- **Company:** Astor & Sanders
- **Location:** Menlo Park, CA, United States
- **Salary:** $65,000.0 - $73,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple IOS, Apple Mac Systems, BIOS, Desktop Computing, Laptops
- **Published:** August 21, 2026
- **Apply:** https://www.dice.com/job-detail/632dd5cb-789b-4ec2-8760-bead4ac37b37

## About the Role

* 2-4 years related experience
 * 6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferred
 * Excellent problem-solving skills
 * Knowledge of Windows operating systems
 * Strong experience supporting current iOS and macOS
 * Working knowledge of Microsoft Office Suite
 * Excellent documentation, collaborative and communication skills, both written and verbal

The anticipated salary range for this position is $65,000-$73,000 annually. This is not, however, a guarantee of compensation or salary. Actual compensation will be determined based on factors, including, but not limited to, relevant work experience, candidate skills and education, geographical location, certifications, and business needs, as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range. This salary range represents Astor's good-faith estimate of compensation for the position at the time of posting.

## Description

* Provide hardware and software support for Windows and Mac desktops and laptops
 * Configure, test and install printers, scanners, network copier/printers
 * Use computer images to install and configure laptops and PCs
 * Ensure latest approved BIOS and patches are applied to PCs and laptops
 * Support users with file shares and permissions issues
 * Track, log and report each service request
 * Additional duties as assigned


## Related Videos

- [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained)
- [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app)
- [CountrPT: Startup Product Presentation](https://www.wearedevelopers.com/videos/1161-countrpt-startup-product-presentation)
- [10M Data Records Lost, Underwater Computing, and Psychedelic Fish - Matthias Geniar](https://www.wearedevelopers.com/videos/1908-10m-data-records-lost-underwater-computing-and-psychedelic-fish-matthias-geniar)
- [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios)
- [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org)

## Related Articles

- [Software Developer Salary in Austria [2023]](https://www.wearedevelopers.com/magazine/213-software-developer-salary-in-austria-2023)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [Fullstack developer salary in Germany [2023]](https://www.wearedevelopers.com/magazine/197-fullstack-developer-salary-in-germany-2023)
- [Software Developer Salary in Switzerland [2023]](https://www.wearedevelopers.com/magazine/215-software-developer-salary-in-switzerland-2023)
- [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)