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# Network Technician

- **Company:** Inland Power & Light Co.
- **Location:** SPOKANE, United States
- **Experience:** Experienced
- **Salary:** $93,303.0 - $116,629.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Cloud Computing, Software Documentation, Computer Networks, System Configuration, Dynamic Host Configuration Protocol, Domain Name System (DNS), Supervisory Control and Data Acquisition (SCADA), Networking Hardware, IP Addressing, Internet Protocol Security (IP SEC), Virtual Private Networks (VPN), OSI Models, Network Security, Networking Basics, Network Monitoring, Routing, Azure Active Directory, Systems Integration, TCP/IP, User Environment Management, Virtual Local Area Networks, Software Vulnerability Management, Network Routers, Dynamic Routing, Transport Layer Security, Mobile Os, Connectivity Problems, Software Troubleshooting, Firewalls (Computer Science), Information Technology, Patch Management, Fortinet, Firewall Services Module, Cisco
- **Published:** August 21, 2026
- **Apply:** https://www.inlandpower.com/network-technician

## About the Role

1. Quality Work and Attention to Detail: Deliver high-quality work, ensuring accuracy, and attention to detail. Proactively seek feedback, correct errors, and implement process improvements.
 2. Productivity and Time Management: Prioritize tasks, manage time effectively, and meet deadlines. Utilize technology and resources to optimize productivity and efficiency.
 3. Technical Expertise and Job Knowledge: Demonstrate a comprehensive understanding of technical skills, industry trends, and job-specific knowledge. Stay current with changes in technology, policies, and procedures.
 4. Effective Communication and Collaboration: Communicate clearly, concisely, and respectfully with internal and external stakeholders. Foster open dialogue, active listening, and constructive feedback to build strong relationships.
 5. Teamwork and Adaptability: Demonstrate a positive, adaptable, and flexible approach to working with diverse teams and stakeholders. Share knowledge, expertise, and resources to support colleagues and achieve shared goals.
 6. Accountability and Reliability: Maintain excellent attendance, punctuality, and work habits. Demonstrate a strong commitment to responsibility, accountability, and reliability.
 7. Integrity and Ethics: Uphold the highest standards of integrity, ethics, and professionalism in all interactions, decisions, and actions.
 8. Professionalism and Member Focus: Address internal and external members with courtesy and respect. Prioritize member needs, concerns, and satisfaction, and demonstrate a deep understanding of the cooperative's mission, values, and goals.
 9. Support of Cooperative Goals and Objectives: Support and contribute to the achievement of cooperative goals, objectives, and initiatives.
 10. Problem-Solving: Use sound logic and methodology to solve problems. Explore multiple sources for answers, as required. Be able to identify hidden problems and propose solutions., + 3+ years of experience as a Network Technician or similar technical role.
 + Solid understanding of networking fundamentals (TCP/IP, OSI model, DNS, DHCP, routing/switching, wireless standards, basic security concepts).
 + Hands-on familiarity with Windows client OS, active directory/identity concepts, and mobile operating systems.
 + Proven ability to troubleshoot hardware, software, and network connectivity issues using structured methods.
 + Strong written and verbal communication skills with a track record of documenting technical processes.

Preferred Qualifications:

 + Active industry certifications such as CompTIA A+, Network+, Security+, Cisco CCNA, or Fortinet NSE.
 + Practical experience configuring and managing Fortinet devices including firewalls, routers, IPsec/SSL VPNs, and wireless controllers.
 + Familiarity with Microsoft 365, Azure AD / Entra ID, and cloud networking/identity integrations.
 + Experience supporting multi-site environments, electric utility operational technology (OT/SCADA networks), or critical infrastructure.
 + Familiarity with network monitoring tools and IT Service Management (ITSM) ticketing platforms., EEO Law Posters can be found on the main Careers (www.inlandpower.com/careers) page in English and Spanish.

## Description

The Network Technician is responsible for the installation, maintenance, monitoring, and troubleshooting of network-connected infrastructure across corporate, field, and operational technology (OT) environments. The primary focus of this role is Layer 1 (physical infrastructure) and Layer 2 (switching and connectivity) support, with secondary responsibilities involving basic Layer 3 networking and IP connectivity troubleshooting.

This position supports critical utility infrastructure including SCADA-connected devices, remote telemetry systems, field communications equipment, IoT sensors, weather stations, security cameras, access control systems, radio networks, and other operational endpoints. The Network Technician serves as the hands-on field and infrastructure resource responsible for ensuring reliable connectivity between operational devices and enterprise systems.

This position is part of the IT team and will be expected to resolve escalated service desk tickets as assigned after they have been triaged. They will also be expected to work collaboratively with the rest of the team and contribute as needed. The ideal candidate combines strong troubleshooting skills, attention to detail, and a willingness to work in both office and field environments supporting critical business and utility operations., 1. Install, maintain, test, and document copper, fiber optic, and wireless communications infrastructure.

 2. Troubleshoot physical connectivity issues involving cabling, patch panels, transceivers, network hardware, and power systems.
 3. Install, configure and maintain network equipment in data closets, substations, remote facilities, field offices, and communications enclosures.
 4. Support communications infrastructure connecting SCADA systems, telemetry devices, RTUs, PLCs, and other operational equipment.
 5. Install, configure and maintain cellular gateways, wireless bridges, and remote networking hardware.
 6. Install and maintain weather stations, cameras, environmental sensors, metering devices, access control systems, and other IoT endpoints.
 7. Monitor network performance, availability, and reliability across all corporate and field locations.
 8. Configure and support VLANs, static/dynamic routing, switching, IP addressing (DHCP/DNS), VPNs, and firewall rules.
 9. Support network security practices, including patch management, vulnerability mitigation, and access control monitoring.
 10. Coordinate with third-party vendors, telecommunication carriers, and ISPs to resolve service interruptions and coordinate installs.
 11. Assist in developing and testing business continuity and disaster recovery (BC/DR) plans; respond to network outages as required.
 12. Practice proactive network asset management, maintaining active inventories, configuration backups, and warranty details.
 13. Provide tier-2 escalation support for service desk requests.
 14. Execute technology changes, upgrades, and system deployments in alignment with established IT change management standards.
 15. Troubleshoot complex technical issues using remote tools, diagnostics, and structured root-cause analysis.

General Responsibilities:

 1. Collaborate with the IT team and business units to deliver practical, user-focused technology solutions.
 2. Demonstrate professionalism, accountability, curiosity, and a customer-service mindset in all interactions.
 3. Actively contribute ideas for continuous improvement of IT services, operational processes, system documentation, and end-user experience.
 4. Stay current with technology trends, security practices, networking concepts, and tools relevant to IPL's environment.
 5. Pursue continuous improvement through training, certification, mentoring, and hands-on learning., + Availability for after-hours maintenance windows, emergency outage responses, or scheduled rotation.
 + Local travel to supported IPL facilities and field locations as needed.
 + Work environments include standard offices, server rooms, wiring closets, and operational field locations such as pole mounted control units and substations.
 + Physical requirement: Ability to stand, bend, kneel, and regularly lift/move IT equipment weighing up to 40 lbs.

The Network Technician shall have full authority to carry out these duties and responsibilities in conformity with established policies and procedures and shall utilize time in such a way as to fulfill the objectives of this position and the cooperative., Inland Power will make reasonable accommodation to assist a qualified person with a disability in the job application, interview process and to perform the essential functions of the job whenever possible. Please contact the HR department at Inland Power if you would like assistance., The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility. This should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. Inland Power & Light will not be offering any work visa sponsorship for this role.


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