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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Systems Engineer I - **Company:** IntegriChain Inc - **Location:** Philadelphia, PA, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Amazon Web Services, Microsoft Azure, Backup Devices, Cloud Computing, CompTIA Network+, CompTIA Security+, Data Centers, Dynamic Host Configuration Protocol, Domain Name System (DNS), Monitoring of Systems, Identity and Access Management, Virtual Private Networks (VPN), Network Security, Network Troubleshooting, Network Service, Cloud Services, Zero Trust Network Access, Server Administration, Software Vulnerability Management, Wireless Networks, Network Routers, HybridCloud, Firewalls (Computer Science), Microsoft InTune, Information Technology, Patch Management, Fortinet, Cisco - **Published:** August 21, 2026 - **Apply:** https://www.dice.com/job-detail/8e686451-c834-49af-b1e8-07a56020d147 ## About the Role * Associate's or Bachelor's degree in Information Technology, Computer Science, Networking, or a related field preferred. * Equivalent experience may be considered in lieu of formal education. Experience * 3-5 years of experience supporting network, infrastructure, or enterprise IT environments. * Expert in troubleshooting network connectivity and infrastructure-related issues. * Familiarity with administering Zscaler and supporting Cisco Meraki devices. * Cloud Networking Infrastructure knowledge preferred. Preferred Certifications * CompTIA Network+, Cisco CCNA, CompTIA Security+ * Microsoft Azure Fundamentals or Azure Administrator * Fortinet or equivalent network security certification ## Description The IT Systems Engineer I supports the administration, maintenance, monitoring, and performance of the organization's network and infrastructure environment. This role provides first-level engineering support for infrastructure operations while assisting with systems administration, endpoint management, and technical support. This role is a Hybrid role, combining work-from-home, in-office presence, and trips to the data center when required. The expected time split for this role is: 3 days in-office/2 days from home with trips to the data center as needed. Success in this role is measured primarily by the reliability, security, and performance of the organization's network and infrastructure systems, with end-user support serving as a secondary responsibility., Network Engineering & Operations * Monitor, maintain, and troubleshoot LAN, WAN, wireless, internet, and VPN connectivity. * Assist with the administration and troubleshooting of Azure networking services, including virtual networks, VPN connectivity, network security controls, and hybrid cloud connectivity. * Support the configuration and administration of switches, routers, firewalls, and wireless infrastructure such as Cisco Meraki devices. * Diagnose and resolve network performance, availability, and connectivity issues. * Assist with network upgrades, infrastructure projects, and hardware refresh initiatives. * Maintain network documentation, diagrams, configurations, and inventory records. * Work with vendors and service providers to support network services and resolve technical issues. Systems & Infrastructure Administration * Support Microsoft 365, Active Directory, Entra ID, Intune, DNS, DHCP, and related enterprise services. * Assist with server administration, patch management, endpoint management, and system monitoring. * Support cloud services such as ZScaler, Azure and AWS Infrastructure, backup solutions, and technology deployments. * Participate in infrastructure improvement projects and technology implementations. Technical Support * Provide advanced support for hardware, software, network, and connectivity issues. * Manage and resolve incidents and service requests through the IT service management platform. * Provides backup for new user system provisioning process for onboarding in times of increased need and/or while primary responsible party is out. * Support employee onboarding, offboarding, and endpoint deployment processes. * Develop technical documentation and knowledge base content. Security & Compliance * Support the implementation and maintenance of network and infrastructure security controls. * Assist with vulnerability remediation, access management, and endpoint security initiatives. * Monitor alerts and help ensure compliance with organizational security standards. * Participate in security audits, reviews, and remediation efforts. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [WeAreDevelopers LIVE - Back to CODE100](https://www.wearedevelopers.com/videos/1909-wearedevelopers-live-back-to-code100) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Infrastructure as Prompts: Creating Azure Infrastructure with AI Agents](https://www.wearedevelopers.com/videos/1533-infrastructure-as-prompts-creating-azure-infrastructure-with-ai-agents) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) ## Related Articles - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)