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# Billing System Setup Manager

- **Company:** DaVita Inc.
- **Location:** El Segundo, CA, United States
- **Salary:** $96,000.0 - $132,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Excel, Metadata, Microsoft Office, SQL Databases, Netezza, Toad (Software), Database Tools and Utilities
- **Published:** August 21, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18026427?backUrl=%2Fcareer%2F18026427%2FBilling-System-Setup-Manager-California-El-Segundo

## About the Role

* Experience: Previous supervisory or manager experience in Revenue Operations, Setup, or is preferred.
 * Technical Proficiency: Advanced skills in the Microsoft Office suite (specifically Excel and Access), with knowledge of database tools like SQL, Toad, or Netezza being a strong plus.
 * Analytical Capabilities: Ability to perform root-cause analysis to address process gaps.
 * Communication & Influence: Strong verbal and written skills, with the "executive presence" needed to frame complex concepts clearly for diverse stakeholders and business leaders.
 * Values Alignment: A commitment to the "DaVita Way," fostering a team culture of safety, belonging, and service excellence.

## Description

The Revenue Operations (ROPS) Setup Manager is a frontline leader responsible for the "infrastructure" of the revenue cycle. They ensure that underlying systems and data-including source systems are configured correctly to minimize downstream billing exceptions and maximize payer reimbursement., * Operational Oversight: Manage daily workflows for core functional lanes, which could include Contract Management, Revenue Management, Claim Content/Formatting, and Metadata.

 * Team Leadership & Talent Management: Directly lead and develop a team of front-line teammates and supervisors (typically overseeing 2 supervisors and 10-15 teammates). Provide timely coaching, feedback, and performance evaluations.
 * Process Improvement & Innovation: Identify efficiencies in Setup Lines of Business (LOB), test process changes, and leverage systemic problem-solving to analyze how changes in one part of a process affect other areas.
 * Performance Accountability: Monitor daily, weekly, and monthly key metrics (like SLA performance and WIP) to identify trends, variances, or barriers to growth.
 * Collaboration & Relationship Management: Partner with ROPS and Finance teams, as well as Payer Partnerships, to align on SOPs and manage cross-functional projects.
 * Strategic Thinking: Translate tactical goals into actionable milestones. Anticipate future business needs and align team objectives with broader Village priorities.


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