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# IT Site Support

- **Company:** TEKSYSTEMS INC.
- **Location:** Bloomington, MN, United States
- **Experience:** Starter
- **Salary:** $58,240.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Macintosh Computers, Software Applications, Client Server Models, Issue Tracking Systems, Software Asset Management, Software Systems
- **Published:** August 21, 2026
- **Apply:** https://www.juju.com/job/00000000gof1ys

## About the Role

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

Create, maintain and support standard Windows and Apple desktop configurations to be used organization wide * Research and develop new standard hardware and software for use in the enterprise environment * Analyze intermediate to complex problems and recommend hardware and software solutions as needed * Partner with specialty teams to provide quick, high quality custom solutions when needed that are aligned with IT standards and controls * Accurately monitor and track hardware and software inventory following Chewy's IT Asset Lifecycle procedures * Troubleshoot and resolve a variety of technical issues regarding networks, client/server systems, PC's, desktop application software, and peripheral devices; escalate issues as needed * Serve as an escalation point for all desktop related issues supporting the organization's incident management practices * Provide mentorship, training and assistance to site support and service desk staff when workloads are high or where
experience is required * Quickly and professionally respond to second and third level technical support requests that come in via phone, e-mail and ticketing system and in person * Take a proactive approach to providing immediate and long-term solutions to issues and anomalies * Support departmental moves, adds and changes in and around the office * Participate in 24/7 support and on-call rotation * Must be available to work 8-5Pm or 7am-4pm

Skills

Desktop, Windows 10, Support

Top Skills Details

Desktop,Windows 10,Support


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