> Markdown version of [/jobs/ext/2170998-software-development-engineer](https://www.wearedevelopers.com/jobs/ext/2170998-software-development-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Development Engineer - **Company:** Amazon.com, Inc. - **Location:** United States - **Experience:** Expert - **Salary:** $168,100.0 - $227,400.0 - **Contract:** Internship / Graduate position - **Skills:** Artificial Intelligence, Amazon Web Services, Software Quality, Code Review, Computer Programming, Software Debugging, Software Design Patterns, Programming Tools, Python (Programming Language), Salesforce.Com, Software Engineering, Large Language Models, Technical Debt, Information Technology, Build Process, Software Coding, Software Version Control, Programming Languages - **Published:** August 21, 2026 - **Apply:** https://www.dice.com/job-detail/c3deebd9-4171-4d1a-b197-2b8adab8d78f ## About the Role BASIC QUALIFICATIONS - 4+ years of non-internship professional software development experience - 4+ years of programming with at least one software programming language experience - 4+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team PREFERRED QUALIFICATIONS - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent ## Description This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges., Architect and deliver end-to-end solutions for complex, ambiguous problems where the technical strategy is not yet defined - Design and implement scalable, highly available self-service experiences on the Spectrum platform that enable customers to resolve issues without engaging support teams - Actively use AI-powered development tools (Amazon Q Developer, generative AI code assistants, LLM-based testing/debugging) to accelerate software delivery and improve code quality - Lead technical design reviews and drive architectural decisions across your team's domain, proactively simplifying code and resolving architecture deficiencies - Mentor and develop SDE I and SDE II engineers through code reviews, design discussions, pairing sessions, and promotion assessments - Collaborate with product managers, support engineering leaders, and cross-functional stakeholders to identify high-impact opportunities for customer self-service and manual work elimination - Work in parallel with other engineers and lead integration of parallel workstreams - Analyze support contact patterns and customer friction points to inform the design of automated, self-service solutions - Investigate and resolve complex production issues, performing root-cause analysis and driving long-term systemic fixes - Contribute to operational excellence including CI/CD pipelines, monitoring, alarming, runbooks, and on-call rotations - Identify opportunities to reduce technical debt, force-multiply through automation and AI, and mitigate long-term risks A day in the life As a Senior Software Development Engineer on the SET team, you'll play both a strategic and hands-on role - shaping how we think about customer experience upstream while building the solutions that make it real. Your work directly influences which problems we solve, how we solve them, and how we measure success. Your days will involve close collaboration with several key teams: Parallel Software Development Teams - You'll partner with engineering teams on cross-functional deflection initiatives, helping identify high-impact opportunities and designing solutions that address the root causes of customer contacts. Salesforce Developers - You'll work alongside the Salesforce development team on platform strategy and delivery, contributing to the technical direction of our support tooling and how it evolves over time. Subject Matter Experts (SMEs) - You'll interface with product-area SMEs who bring deep domain knowledge, leveraging their operational insights and automation expertise to prioritize and inform the upstream solutions you build. Tools & Scripts (T&S) - You'll coordinate with the T&S team, who drive foundational platform enhancements that scale automation across the organization, ensuring your upstream work integrates with the broader ecosystem. On any given day, you might be analyzing contact patterns to identify the next high-value deflection opportunity, designing a solution with a partner engineering team, shaping platform strategy with the Salesforce developers, or shipping an enhancement that prevents thousands of support cases from ever being created. The work blends strategic thinking with hands-on engineering - and the impact is measurable. About the team Our team builds and operates the tools, platforms, and self-service experiences that empower AWS customers to resolve issues independently - while deflecting and eliminating manual work from support engineering teams. We design and deliver delightful customer experiences that reduce friction, automate resolution, and scale support operations. We embrace AI-first development practices, actively leveraging generative AI and modern tooling to accelerate innovation and improve engineering quality. We value operational excellence, customer obsession, and a culture of continuous learning. We move fast, ship often, and hold ourselves to the highest engineering standards. We are committed to building an inclusive team where diverse perspectives drive better outcomes for our customers. ## Related Videos - [Fireside Chat with Werner Vogels, VP & CTO, Amazon.com & Daniel Gebler, CTO at Picnic](https://www.wearedevelopers.com/videos/1405-fireside-chat-with-werner-vogels-vp-cto-amazon-com-daniel-gebler-cto-at-picnic) - [Empowering Democratic Processes: Building a Hybrid Voting Platform](https://www.wearedevelopers.com/videos/1163-empowering-democratic-processes-building-a-hybrid-voting-platform) - [Are Code Reviews Worth It? Insights from 16 Years of Review Data](https://www.wearedevelopers.com/videos/1135-are-code-reviews-worth-it-insights-from-16-years-of-review-data) - [The Software Engineer 2030: From Coder To AI Orchestrator? - Patrick Schnell](https://www.wearedevelopers.com/videos/1825-the-software-engineer-2030-from-coder-to-ai-orchestrator-patrick-schnell) - [Reusing apps between teams and environments through Containers](https://www.wearedevelopers.com/videos/107-reusing-apps-between-teams-and-environments-through-containers) - [Build a CI/CD pipeline to automate code reviews and ensure code quality](https://www.wearedevelopers.com/videos/349-build-a-ci-cd-pipeline-to-automate-code-reviews-and-ensure-code-quality) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Countries for Software Engineers](https://www.wearedevelopers.com/magazine/267-best-countries-for-software-engineers) - [Software Engineer Career: Things You Should Know](https://www.wearedevelopers.com/magazine/143-software-engineer-career-things-you-should-know) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)