> Markdown version of [/jobs/ext/2171269-user-experience-designer-strategist-ux-architect](https://www.wearedevelopers.com/jobs/ext/2171269-user-experience-designer-strategist-ux-architect). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# User Experience Designer & Strategist (UX Architect)

- **Company:** Sumeru INC
- **Location:** Dallas, TX, United States (Remote available)
- **Experience:** Expert
- **Salary:** $190,000.0 - $210,000.0
- **Contract:** Temporary to permanent
- **Skills:** Artificial Intelligence, Client Server Models, Decision Support Systems, Identity and Access Management, Service Design, User-Centered Design, Workflow Management Systems, Okta
- **Published:** August 21, 2026
- **Apply:** https://www.careerjet.com/jobad/us66f45a4b1fff122a0581d21cf0e1eb6d

## About the Role

* 8+ years of experience in:

 * User Experience (UX) Design
 * Service Design
 * UX Strategy
 * Product Strategy
 * Design Consulting
 * Business Experience Transformation
 * Healthcare domain experience is mandatory, preferably in:

 * Payer Operations
 * Claims Management
 * Member Experience
 * Customer Service Operations
 * Provider Operations
 * G&A Functions
 * Audit & Compliance
 * Regulatory Workflow Transformation
 * Experience working in consulting or discovery-driven environments with business stakeholders and cross-functional teams.
 * Strong expertise in:

 * Future-State Operating Model Design
 * Service Blueprinting
 * User Journey Mapping
 * Workflow Design
 * Persona Development
 * Human-Centered Design
 * Ability to analyze complex business operations and redesign them into streamlined, automation-enabled experiences.
 * Excellent facilitation, communication, and executive storytelling skills.

## Description

We are seeking an experienced User Experience Designer & Strategist (UX Architect) to define and design future-state operating experiences for healthcare business functions. This role focuses on understanding current-state operations, rationalizing workflows, and creating optimized future-state experiences enabled through process improvement, automation, and AI-driven transformation.
The ideal candidate will bring strong healthcare domain expertise, service design capabilities, and experience leading on-site discovery engagements with business and technology stakeholders., Discovery & Research

 * Conduct on-site discovery sessions with business operations teams to understand workflows, user journeys, operational pain points, handoffs, exceptions, controls, and constraints.
 * Perform current-state workflow and operational assessments to identify opportunities for optimization and transformation.
 * Facilitate stakeholder interviews, design workshops, journey mapping sessions, and collaborative ideation exercises., * Design future-state operating experiences aligned with process rationalization, workflow redesign, automation, and AI enablement initiatives.
 * Develop user journeys, workflow experience maps, service blueprints, personas, interaction models, and future-state operating concepts.
 * Identify opportunities to simplify workflows, reduce manual effort, enhance usability, improve decision support, and drive operational efficiency.

Collaboration & Transformation

 * Partner closely with business analysts, architects, data science teams, automation specialists, and delivery teams to align experience strategy with business and technology recommendations.
 * Translate discovery findings into actionable design recommendations, prioritized opportunity backlogs, and implementation roadmap inputs.
 * Support organizational change and adoption planning by assessing automation and user impact considerations.

Executive Communication

 * Present findings, insights, and future-state recommendations to senior business leaders and executive stakeholders.
 * Create executive-ready presentations and transformation recommendations supported by journey maps, service blueprints, and business outcomes.


## Related Videos

- [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey)
- [200 OK: Payment settled, resource delivered](https://www.wearedevelopers.com/videos/100063-200-ok-payment-settled-resource-delivered)
- [Design as an algorithm, not as a feature](https://www.wearedevelopers.com/videos/471-design-as-an-algorithm-not-as-a-feature)
- [UX is a fullstack job!](https://www.wearedevelopers.com/videos/1020-ux-is-a-fullstack-job)
- [P2P networks in Blockchain](https://www.wearedevelopers.com/videos/209-p2p-networks-in-blockchain)
- [Designing UX for SRE Agents in High-Stakes Incidents](https://www.wearedevelopers.com/videos/100003-designing-ux-for-sre-agents-in-high-stakes-incidents)

## Related Articles

- [The future is here: How artificial intelligence is influencing UX design](https://www.wearedevelopers.com/magazine/65-the-future-is-here-how-artificial-intelligence-is-influencing-ux-design)
- [Why developer experience matters](https://www.wearedevelopers.com/magazine/514-why-developer-experience-matters)
- [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers)
- [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift)
- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)