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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Distributed Systems Engineer (L5) - Commerce Insights and Data Products Engineering - **Company:** Twilio - **Location:** New York, NY, United States (Remote available) - **Experience:** Expert - **Salary:** $188,000.0 - $277,000.0 - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Application Programming Interfaces (APIs), Artificial Intelligence, Amazon Web Services, Code Generation, Software Debugging, Software Design Documents, Distributed Systems, Amazon DynamoDB, NoSQL, Rapid Prototyping Process, Redis, SQL Databases, Systems Integration, Twilio, Data Processing, Cloud Platform System, GitHub Copilot, Large Language Models, Multi-Agent Systems, Apache Spark, Kubernetes, Apache Kafka, Software Coding, Terraform, Legacy Systems, Microservices - **Published:** August 21, 2026 - **Apply:** https://www.workingnomads.com/job/go/1806747/ ## About the Role Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!, * 16+ years of experience designing and developing highly available, high scale, secure, mission-critical cloud native enterprise distributed systems. * Expert Proficiency in Java or Go, with deep knowledge of AWS ecosystems (Lambda, EKS, DynamoDB, Kafka). * Architectural Mastery: Deep experience with cloud-native infrastructure (AWS preferred), microservices patterns, and designing 'five-nines' (99.999%) resilient systems. * AI-Native Workflow: Demonstrated experience using AI tools to significantly accelerate software delivery. You should be comfortable discussing how you use LLMs for architectural brainstorming, debugging, and code synthesis. * API Excellence: A track record of building and maintaining high-volume public-facing APIs that focus on exceptional developer experience. * Data Savvy: Experience with high-throughput data processing and storage solutions (SQL/NoSQL, Redis, Kafka, or Spark). * Infrastructure as Code: Proficiency with Kubernetes, Terraform, and modern CI/CD paradigms. * Leadership: Proven ability to influence technical strategy across multiple teams and organizational boundaries without direct authority. Desired: * Telecom Domain Expertise: Experience with telephony protocols, local number porting (LNP), or global regulatory compliance frameworks. * Platform Thinking: Experience building 'internal platforms' that enable other developer teams to move faster. * Agentic Systems: Experience building or integrating AI agents into internal developer platforms or automated ops workflows. ## Description We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio's next Principal Engineer. About the job The Compliance Experiences team sits at the heart of the Twilio platform, owning two critical domains: Phone Numbers and Compliance (KYC). In 2026, 'getting a phone number' is no longer a simple API call; it requires sophisticated orchestration across global phone number inventory, real-time identity verification, regulatory compliance, and operational tooling at massive scale. Twilio's KYC Platform, the gateway to accessing all of Twilio's communication APIs, enables customers to securely provision and operate communication services globally while navigating complex, constantly evolving regulatory requirements. As a Principal Engineer (P5), you will own the technical strategy for a platform that processes millions of requests. You will be expected to pioneer AI-driven development workflows using LLMs and agentic agents to accelerate code generation, automate architectural reviews, and synthesize complex global telecommunications regulations into executable logic. Your mission is to collapse the distance between a great idea and a production ready feature. Responsibilities In this role, you'll: * DRAW THE OWL: Lead the architecture and long-term technical roadmap, transitioning legacy systems into a modern, distributed microservices architecture that supports global scale. * ACCELERATE WITH AI: Lead by example in using AI coding assistants (GitHub Copilot, Anthropic Claude, or internal LLMs) to automate boilerplate, generate exhaustive test suites, and perform rapid prototyping. You will be measured on your ability to amplify your own output and the team's velocity through AI augmentation. * BE AN OWNER: Drive technical excellence across multiple teams, making critical architectural decisions that balance rapid feature innovation with world-class reliability and security. * WEAR THE CUSTOMER'S SHOES: Partner with Product Managers to translate complex global telecommunications regulations and customer needs into elegant, developer-first APIs and application workflows. * EMPOWER OTHERS: Mentor and uplift senior and staff engineers. Foster a culture of technical curiosity, ownership, and continuous learning. Teach the team how to move from 'writing code' to 'reviewing and orchestrating AI-generated logic' without sacrificing security or quality. * RUTHLESSLY PRIORITIZE: Identify and mitigate technical risks early, ranging from scalability bottlenecks to security vulnerabilities and lead the team through complex production incidents with a focus on long-term remediation. * WRITE IT DOWN: Communicate complex technical strategies to both executive leadership and engineering teams through high-quality design documents, RFCs, and presentations., We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. ## About Twilio **Industries:** Sales and Marketing, Telecommunications [Company profile](https://www.wearedevelopers.com/companies/3850-twilio) ### More Jobs at Twilio - [Senior Data and AI Specialist](https://www.wearedevelopers.com/jobs/ext/2170303-senior-data-and-ai-specialist) - [Data and AI Specialist](https://www.wearedevelopers.com/jobs/ext/2156264-data-and-ai-specialist) - [Machine Learning Engineer](https://www.wearedevelopers.com/jobs/ext/2141919-machine-learning-engineer) - [Machine Learning Engineer](https://www.wearedevelopers.com/jobs/ext/2145554-machine-learning-engineer) - [Data and AI Specialist](https://www.wearedevelopers.com/jobs/ext/2153582-data-and-ai-specialist) ## Related Videos - [20 billion requests a week: Upgrading Twilio's API gateway at scale](https://www.wearedevelopers.com/videos/100234-20-billion-requests-a-week-upgrading-twilio-s-api-gateway-at-scale) - [API‑First: How Twilio Designs for Developers - Justin Kitagawa (Twilio)](https://www.wearedevelopers.com/videos/1801-api-first-how-twilio-designs-for-developers-justin-kitagawa-twilio) - [Leveraging Real time data in FSIs](https://www.wearedevelopers.com/videos/806-leveraging-real-time-data-in-fsis) - [Reducing LLM Calls with Vector Search Patterns - Raphael De Lio (Redis)](https://www.wearedevelopers.com/videos/1714-reducing-llm-calls-with-vector-search-patterns-raphael-de-lio-redis) - [Minimal infrastructure for Real‑Time Phone Agents: transcripts in, responses out](https://www.wearedevelopers.com/videos/1736-minimal-infrastructure-for-real-time-phone-agents-transcripts-in-responses-out) - [WeAreDevelopers LIVE – Real-Time Phone Agents, Unsafe VPNs & More](https://www.wearedevelopers.com/videos/1729-wearedevelopers-live-real-time-phone-agents-unsafe-vpns-more) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [Highest Paying Tech Companies in Europe](https://www.wearedevelopers.com/magazine/162-highest-paying-tech-companies-in-europe) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)