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# 2026/27 IT Help Desk Technician - Student job in Soldotna

- **Company:** University of Alaska Anchorage
- **Location:** Soldotna, AK, United States
- **Salary:** $29,910.0
- **Contract:** Side job
- **Skills:** HTML, Digital Content, Blackboard, Video Streaming
- **Published:** August 21, 2026
- **Apply:** https://jobs.diversity.com/career/2458655/2026-27-it-help-desk-technician-student-alaska-ak-soldotna

## About the Role

Kenai Peninsula College is looking for excellent student workers in the IT department. The help desk provides first contact student, staff and faculty technical support. They are the first person a customer sees and often the first person a customer speaks with. They are expected to be courteous, prompt, and self-sufficient. Help desk employees will sometimes work nights with limited supervision.

 - Knowledge of Blackboard and UAOnline
 - Completion of approved customer service training
 - General Administrative Duties
 - Familiarity with video streaming services
 - Knowledge of HTML beneficial, but not required
 - Ability to become familiar with industry standards for accessible digital content and educational technology tools
 - Must pass a skills assessment

Minimum Qualifications:

Enrollment Requirements: During the academic year, undergraduate students must be taking at least 6 credits.

GPA Requirements: Students must have and maintain at least a 2.0 GPA to be employed as a student employee.



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