> Markdown version of [/jobs/ext/2173855-technicien-support-helpdesk-h-f](https://www.wearedevelopers.com/jobs/ext/2173855-technicien-support-helpdesk-h-f). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Technicien support HelpDesk H/F

- **Company:** Lynx RH
- **Location:** La Seyne-sur-Mer, France
- **Salary:** €22,404.0 - €22,800.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple IOS, Information Technology Operations, Office Suite
- **Published:** August 22, 2026
- **Apply:** https://espace-emploi.agefiph.fr/jobs/21687350

## About the Role

Maîtrise de l'environnement poste de travail et des systèmes Windows, Maîtrise de l'environnement poste de travail et des systèmes Windows.

Maîtrise de la suite Office 365.

Gestion de parc informatique.

Connaissance en kiosque informatique.

Connaissance en téléphonie mobile (iOS et Android).

Connaissance en imprimantes.

## Description

Gestion du support hotline, y compris la planification des rendez-vous avec les utilisateurs.

Analyse et traitement des tickets, en prenant des décisions appropriées pour résoudre les problèmes.

Installation et configuration de nouveaux postes de travail.

Mastérisation et transfert des données utilisateurs vers les nouveaux postes.

Configuration et mise à jour des outils de messagerie selon les besoins.

Suivi rigoureux des tickets pour garantir leur résolution dans les délais impartis.

Installation d'imprimantes en fonction des besoins spécifiques des utilisateurs.

Gestion complète du parc informatique, incluant les entrées, sorties et remplacements de matériel.


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