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# SAP SuccessFactors Analyst

- **Company:** Hays plc
- **Location:** Seaforth, UK (Remote available)
- **Salary:** £60,000.0 - £70,000.0
- **Contract:** Temporary contract
- **Skills:** Software Documentation, Network Troubleshooting, SuccessFactors
- **Published:** August 22, 2026
- **Apply:** https://www.jobs.service.gov.uk/jobs/6a878a88b9c9ec725f50e64e/apply

## About the Role

* Previous experience supporting SAP SuccessFactors environments
 * Strong troubleshooting and issue resolution capabilities
 * Experience working with HR stakeholders and end users
 * Understanding of SuccessFactors processes and best practices
 * Strong communication and stakeholder management skills
 * Experience working with external support partners or system integrators would be advantageous

## Description

We are seeking an experienced SAP SuccessFactors Analyst to join a well-established organisation on a fixed-term basis. This role will play a key part in supporting and enhancing an existing SAP SuccessFactors environment, ensuring users receive a high-quality service while helping to drive continuous improvement across the platform.Working closely with internal stakeholders, technology partners and project teams, you will be responsible for investigating issues, resolving system queries and supporting a range of enhancement initiatives designed to maximise the value of the SuccessFactors investment., * Provide functional support across SAP SuccessFactors modules

 * Troubleshoot system issues and manage incident resolution
 * Investigate root causes and implement long-term solutions
 * Support testing activities for system changes and enhancements
 * Work with third-party partners to resolve technical and functional issues
 * Assist with system improvements, configuration changes and process optimisation
 * Produce and maintain system documentation and knowledge articles
 * Support business users through effective stakeholder engagement


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