> Markdown version of [/jobs/ext/2174901-it-project-manager-infrastructure-service-desk-outsourcing](https://www.wearedevelopers.com/jobs/ext/2174901-it-project-manager-infrastructure-service-desk-outsourcing). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Project Manager - Infrastructure, Service Desk, Outsourcing - **Company:** PSD Technology Contracts Ltd. - **Location:** UK (Remote available) - **Salary:** £156,000.0 - £169,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Microsoft Windows, JIRA, Microsoft Azure, Configuration Management, Collaborative Software, Cyber Security, Microsoft Project, Microsoft PowerPoint, Microsoft SharePoint, Software Engineering - **Published:** August 22, 2026 - **Apply:** https://www.careerboard.com/pt/en/find-jobs-in-United-Kingdom/-9945B1B51900CE3F7B/ ## About the Role * Project Delivery: Experience leading complex multi workstream projects at enterprise scale. * Integrated Delivery: Demonstrated experience managing multiple concurrent workstreams with cross workstream dependencies, including hard gate management and critical path coordination. * Infrastructure and Cybersecurity Projects: Substantial experience leading or managing infrastructure projects, cybersecurity projects, or integrated programmes spanning both domains. * Vendor and Multi Sourced Delivery: Proven experience coordinating multiple external delivery partners, contractors, and managed service providers, holding them accountable to scope, schedule, quality, and commercial commitments. * Executive Stakeholder Management: Demonstrated experience reporting to SVP, CIO, or CDO level sponsors and contributing to board, audit committee, or executive committee updates. * Financial Discipline: Strong financial management discipline including budget tracking, commitment management, ROM to forecast discipline, and variance reporting at project scale. * Risk and Issue Resolution: Demonstrated track record driving complex risks and issues to closure across organisational and vendor boundaries. * Tooling: Practical fluency with enterprise project management tooling including Microsoft Project or equivalent, Jira or Azure DevOps for workstream tracking, and Microsoft 365 (PowerPoint, Excel, Teams, SharePoint) for executive reporting. * Sector Experience: Aviation, transportation, logistics, regulated industry, or other 24 by 7 by 365 operational environment experience preferred but not required. ## Description IT Project Manager, Infrastructure, Service Desk, Outsourcing, ITSM, Service Management. Our client is a is one of the world's largest providers of air cargo handling services and a leading airline caterer. They have a requirement for a contract Project Manager to drive delivery of one or more workstreams within their Integrated Infrastructure and Cybersecurity Roadmap. The roadmap comprises 12 initiatives running in parallel across four domains: platform engineering, security, operations, and FinOps. Specific initiatives include identity hardening and remediation, service management platform implementation, observability, endpoint and mobile device management, collaboration platform hardening, application access modernisation, privileged access management, configuration management, support model transformation, secure software development and FinOps foundation. 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