> Markdown version of [/jobs/ext/2175850-noc-engineer-24x7-bristol-area-and-work-from-home-24x7-shift-pattern-40k](https://www.wearedevelopers.com/jobs/ext/2175850-noc-engineer-24x7-bristol-area-and-work-from-home-24x7-shift-pattern-40k). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# NOC Engineer - 24x7 Bristol area and work from home 24x7 shift pattern - £40k

- **Company:** Incite Insight
- **Location:** Bristol, UK (Remote available)
- **Salary:** £31,945.0
- **Contract:** Permanent contract
- **Skills:** JIRA, Bash Shell, Data Centers, Issue Tracking Systems, Python (Programming Language), Linux System Administration, Network Monitoring, High Performance Computing, SC Clearance, Hardware Infrastructure, Servicenow
- **Published:** August 22, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5851326564

## About the Role

You'll need previous experience within a NOC, infrastructure support, managed services or technical support environment, together with:

 * Experience or exposure to data-centre infrastructure
 * Good Linux administration knowledge
 * Experience with an ITSM/ticketing system such as ServiceNow, Jira Service Management, Freshservice or similar
 * An understanding of networks, servers, storage and hardware troubleshooting
 * The ability to work independently as part of a 24x7 shift operation

Experience with monitoring platforms, cloud/hosting environments, scripting using Bash or Python, ITIL, HPC or GPU infrastructure would be advantageous.
You must hold a full UK driving licence, live within reasonable travelling distance of Bristol, and be capable of obtaining UK Security Clearance in the future.
This is an opportunity to join a growing infrastructure operation where you'll have genuine responsibility and the opportunity to develop your technical skills as the environment expands.

## Description

You'll be responsible for monitoring business-critical infrastructure, responding to alerts and incidents, carrying out initial troubleshooting and ensuring issues are either resolved or quickly escalated to the appropriate technical teams.
This is a hands-on operational role and would suit someone from a NOC, data centre, infrastructure support, managed services, hosting or technical operations background.
The role

You'll:

 * Monitor network, server, compute, storage, power and environmental alerts
 * Respond to incidents within agreed SLAs
 * Troubleshoot and triage infrastructure issues
 * Own and progress tickets through to resolution
 * Escalate more complex incidents to engineering teams or third-party providers
 * Coordinate site visits, maintenance and technical support
 * Support outage management and root cause analysis
 * Maintain accurate technical and incident documentation
 * Carry out occasional hands-on data-centre tasks including basic cabling, racking and hardware checks


## Related Videos

- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system)
- [Old tools, new tricks](https://www.wearedevelopers.com/videos/1916-old-tools-new-tricks)
- [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray)
- [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops)
- [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)
- [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk)
- [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)