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# IT Systems Engineer für ServiceNow

- **Company:** Noris Network Ag
- **Location:** Berlin, Germany
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Systems Engineering, Bash Shell, Cloud Computing, Databases, Data Centers, Debian Linux, Linux, Domain Name System (DNS), Elasticsearch, Hypertext Transfer Protocols (HTTP), Python (Programming Language), Network Security, PostgreSQL, MariaDB, Ansible, Prometheus, Software Systems, Systems Integration, Transmission Control Protocol (TCP), Web Services, File Transfer Protocol (FTP), Grafana, Gitlab-ci, Information Technology, Terraform, Servicenow
- **Published:** August 22, 2026
- **Apply:** https://www.noris.de/karriere/jobs/Senior-IT-Systems-Engineer-fuer-ServiceNow-mwd-de-f654.html

## About the Role

* Erfolgreich abgeschlossenes Studium der Informatik, erfolgreich abgeschlossene Ausbildung zum Fachinformatiker (m/w/d) für Systemintegration oder eine vergleichbare Qualifikation
 * Sicherer Umgang mit Linux sowie fundierte Kenntnisse der gängigen Netzwerk-Protokolle (IP, TCP, UDP, HTTP, DNS, FTP)
 * Hohes Maß an Qualitätsbewusstsein, Kommunikationsfähigkeit sowie Teamfähigkeit
 * Selbstständige und strukturierte Arbeitsweise
 * Sehr gute Deutsch- sowie gute Englischkenntnisse

## Description

* Betrieb hochverfügbarer und kritischer ServiceNow-Applikationen sowie Umsysteme
 * Ansprechpartner für Kunden
 * Regelmäßige Übernahme der technischen Hotline im Rahmen der Sicherstellung des reibungslosen 24/7 Betriebs der Instanzen
 * Eigenständige Planung und Durchführung von Changes gemäß ITIL
 * Lösung von Störungen und Problemen sowie Ableitung von Maßnahmen zur nachhaltigen
Problemlösung

 * Weiterentwicklung der Automatisierung
 * Deployment von neuen Kundeninstanzen
 * Weiterentwicklung unserer Betriebsprozesse


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