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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Manager - **Company:** Fusion - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $90,000.0 - $110,000.0 - **Contract:** Permanent contract - **Skills:** Data Analysis, Business Logic, Confluence, JIRA, Big Data, System Configuration, Data Migration, Medical Software, Project Management Software, SQL Databases, Systems Integration, Smartsheet, Information Technology, Hubspot, Api Management - **Published:** August 22, 2026 - **Apply:** https://ats.rippling.com/fusion-health/jobs/65b031f8-190d-41f8-9b39-4fe1c4749b0a ## About the Role * Bachelor's degree and 5+ years of experience, ideally in healthcare technology. * Hands-on experience with EHR implementations, integrations, or healthcare workflow optimization. * Demonstrated technical aptitude: you've worked closely with system configuration, data migration, and validation processes, and can quickly learn Fusion's proprietary configuration logic, data relationships, and workflow dependencies. * Familiarity with HubSpot, project management platforms (Jira, Confluence, Smartsheet) and client success or support tools. * Strong communication and stakeholder management skills - you translate technical into practical. * Experience working with API integrations or SQL-based reporting is a plus. * A collaborative mindset and a bias toward action; you don't wait for direction to move projects forward. * Ability and willingness to travel to Fusion offices and client sites as needed., * Schedule flexibility is required to support clients and teammates across multiple regions. ## Description * Lead full-cycle implementation projects, managing scope, deliverables, and timelines. * Coordinate across Fusion teams and client stakeholders to define goals and ensure alignment. * Oversee EHR configuration, customization, and data migration to deliver smooth transitions. * Facilitate training and system adoption sessions to build confidence and engagement. * Partner with clinical and IT teams to optimize workflows and ensure regulatory compliance. * Proactively identify risks, resolve challenges, and keep projects on track. * Communicate clearly and consistently with clients, keeping them informed every step of the way. * Document progress, decisions, and configurations to ensure continuity and transparency., * This position description is not intended to be exhaustive, and other duties may be assigned as they arise. * It is not expected that applicants have any familiarity with Fusion's proprietary applications, Healthcare software, or Corrections/Public Health business processes. Qualified candidates will be able to demonstrate related experience and transferable skills that will work well with the Fusion team. * At this time, this position is not eligible for employment sponsorship. * Fusion is an equal employment opportunity employer., Remote or Hybrid 90K-100K Annually Senior level 90K-100K Annually Senior level Fintech * Payments * Software Lead end-to-end technical implementations for mid-market and enterprise B2B clients. Manage onboarding, platform configuration, integrations, data mapping, payment workflows, sandbox testing, troubleshooting, client training, documentation, and post-launch handoff. Serve as the primary client contact and collaborate with Sales, Client Success, and Solutions teams to deliver successful implementations across ERP, CRM, invoicing, payment, and reconciliation systems. Top Skills: APIsCRMErpHubspotIntacctJSONNetSuitePayment GatewaysQuickbooksSalesforceSftpSQLTokenizationWebhooks Arcadia Implementation Manager 2 Days Ago Remote USA 100K-156K Annually Mid level 100K-156K Annually Mid level Big Data * Fitness * Healthtech * Information Technology * Software * Analytics Own enterprise customer relationships from implementation through ongoing value realization. Lead data connector and platform configuration projects, coordinate cross-functional delivery, manage account health and risks, conduct QBRs and EBRs, support adoption and renewals, and maintain trusted client partnerships. The role also involves documentation, process improvement, stakeholder communication, and mentoring teammates. 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