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# Senior Product Owner - CRM

- **Company:** DISH Digital Solutions GmbH
- **Location:** Düsseldorf, Germany
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Business Systems, Odoo
- **Published:** August 22, 2026
- **Apply:** https://www.adzuna.de/details/5849761572

## About the Role

* Proven experience in Product Ownership, Product Management, Business Analysis, or a similar role within CRM, ERP, or business systems environments.
 * Strong understanding of commercial, operational, financial, and logistics processes, with the ability to identify and drive process improvements.
 * Experience managing product backlogs, priorities, and stakeholder expectations within agile ways of working.
 * Excellent communication and facilitation skills, enabling alignment and decision-making across diverse stakeholder groups.
 * Customer-focused mindset combined with a passion for continuous improvement, operational excellence, and measurable business outcomes.
 * Experience working with CRM and ERP platforms; knowledge of Odoo is beneficial. Fluent English is .

## Description

In this role, you take ownership of our CRM and ERP landscape and drive continuous improvement across business-critical processes:

 * Define and drive the product vision, roadmap, and priorities for our Odoo-based CRM and ERP platforms, aligned with business strategy and customer experience goals.
 * Analyse, challenge, and continuously improve end-to-end business processes across Order-to-Cash, billing, payments, customer management, logistics, procurement, and finance.
 * Own and prioritise the product backlog, translating business needs and process improvement opportunities into clear user stories and deliverables.
 * Partner with Sales, Finance, Customer Experience, Support, Operations, Logistics, and Data teams to align priorities and maximise business value.
 * Lead collaboration with implementation and service partners, ensuring solutions meet business requirements, quality standards, and expected outcomes.
 * Drive adoption of new capabilities by ensuring process integrity, data quality, effective release planning, stakeholder engagement, and continuous feedback., Our commitment extends beyond business success - we want our employees to thrive! We have got loads of opportunities for skill-building and career development. You are never alone, we have got your back! Whether it is your manager, your team, or colleagues from other departments, they are all here to empower you!


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