> Markdown version of [/jobs/ext/2180490-technical-service-engineer](https://www.wearedevelopers.com/jobs/ext/2180490-technical-service-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Service Engineer - **Company:** Lunar Energy - **Location:** United States - **Experience:** Expert - **Salary:** $100,000.0 - $140,000.0 - **Contract:** Permanent contract - **Skills:** Big Data, LiveChat, Microsoft Office, Gsuite, 3-tier Architectures - **Published:** August 22, 2026 - **Apply:** https://www.dice.com/job-detail/95d28c82-eee1-4960-822f-1e8ef4da94f1 ## About the Role * Engineering degree or equivalent hands-on technical field experience. * 5+ years designing and installing residential solar, battery, and/or EV charging systems. * Clean driving record and ability to pass a driving background check. * Electrical Journeyman certification or license preferred; solid knowledge of the NEC and applicable codes. * Ability to read single-line drawings, permit packages, and technical specs for PV and ESS systems (EVSE a plus). * Comfortable interpreting device telemetry and spotting anomalies in large data sets. * Strong troubleshooting skills for complex electrical issues; familiarity with interconnection and AHJ processes. * Excellent written and verbal communication skills; proficient in Microsoft Office/G-Suite. * Flexible schedule (including occasional weekends/holidays) and willingness to travel, primarily within your local region. ## Description As a Technical Service Engineer, you'll be the technical backbone behind the quality and success of Lunar installations. You'll provide remote support to our channel partners and Field Service Engineers, serve as a subject-matter expert on Lunar products, and help monitor the fleet to proactively address site issues. This role is based primarily at our Mountain View HQ, with some local and national travel required. Lunar Energy was founded to transition homes to 100% clean energy-making our electricity greener, our air cleaner and our energy more safe, secure and reliable for all. We're a fast-growing, global company building the world's best clean energy products to electrify all homes and connect communities to form clean, resilient virtual power plants. On a given day at Lunar, you'll likely... * Provide remote support (phone, live-chat, email) to installation partners and Field Service Engineers, and help coordinate which sites need in-person visits. * Serve as the subject-matter expert on installing and troubleshooting all Lunar products, performing root-cause analysis both remotely and on-site. * Assess and approve field RMAs; own escalations end-to-end, following up with customers and internal teams (e.g., Tier 3 tickets) through resolution. * Monitor alerts through the Lunar System Alerting dashboard to proactively identify site issues and update the installing company of any site visits required * Analyze telemetry and key metrics to flag common installer errors and recommend training, design, or hardware/software improvements. ## Related Videos - [Alibaba Big Data and Machine Learning Technology](https://www.wearedevelopers.com/videos/37-alibaba-big-data-and-machine-learning-technology) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [Flex your Energy: Building a Cloud-Native Platform for Renewable Energy Communities](https://www.wearedevelopers.com/videos/1990-flex-your-energy-building-a-cloud-native-platform-for-renewable-energy-communities) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Why and when should we consider Stream Processing frameworks in our solutions](https://www.wearedevelopers.com/videos/1085-why-and-when-should-we-consider-stream-processing-frameworks-in-our-solutions) ## Related Articles - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [6 Emerging Technologies We’ll Learn About in 2025](https://www.wearedevelopers.com/magazine/381-6-emerging-technologies-we-ll-learn-about-in-2025) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)