> Markdown version of [/jobs/ext/2180517-ai-e-commerce-content-customer-success-specialist](https://www.wearedevelopers.com/jobs/ext/2180517-ai-e-commerce-content-customer-success-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # AI E-Commerce Content & Customer Success Specialist - **Company:** Jobot - **Location:** United States - **Salary:** $50,000.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Adobe Photoshop, Artificial Intelligence, Bullet (Software), Application Enhancement Tool, Generative AI, Web Content, Figma - **Published:** August 22, 2026 - **Apply:** https://www.dice.com/job-detail/16bc43d2-75b0-475f-affe-2d17f2cd9c63 ## About the Role This role combines customer-facing communication with content development, creative review, and AI-assisted workflows. The ideal candidate is highly organized, comfortable working independently, and able to manage multiple projects while delivering polished, customer-ready work., * Strong written and verbal communication skills. * Experience working directly with customers, clients, or stakeholders. * Comfortable using AI-powered tools for content creation, research, and workflow efficiency. * Strong organizational and project coordination skills. * Ability to manage multiple priorities in a fast-paced environment. * Strong attention to detail and commitment to delivering high-quality work. * Independent, self-motivated, and able to perform with limited supervision. * Ability to learn new tools and processes quickly. * Excellent critical thinking and problem-solving abilities. Preferred Qualifications: * Experience creating or optimizing e-commerce product listings. * Experience in e-commerce, digital marketing, customer success, or account management. * Familiarity with online marketplace platforms. * Experience creating marketing copy, product descriptions, or advertising content. * Experience reviewing creative assets and providing feedback on branding, design, and messaging. * Familiarity with Canva, Figma, Photoshop, or similar design tools. * Experience using AI image-generation or image-editing platforms. * Experience creating simple landing pages or web content. Ideal Candidate Profile: Successful candidates will be: * Resourceful and comfortable working independently. * Naturally curious about new technology and AI tools. * Strong communicators who can confidently interact with customers. * Detail-oriented with an eye for quality, branding, and presentation. * Proactive problem-solvers who can move projects forward with limited direction. * Comfortable working in a startup environment where priorities may evolve as the business grows. ## Description A growing e-commerce technology company is seeking an AI E-Commerce Content & Customer Success Specialist to support customer communication, content creation, and project execution for brands selling through online marketplaces., * Serve as a primary point of contact for customers through email, Slack, and virtual meetings. * Gather customer requirements, feedback, and project details, ensuring information is communicated clearly -to internal stakeholders. * Create and optimize e-commerce product content including: * Product titles * Bullet points * Product descriptions * Keywords * Enhanced product content * Brand messaging * Develop concepts and creative direction for product imagery and visual content. * Review written content, images, and marketing materials to ensure quality, accuracy, and brand consistency. * Utilize AI tools to support research, content development, brainstorming, image generation, and productivity initiatives. * Prepare customer presentations, reporting materials, marketing collateral, and other customer-facing documentation. * Track project milestones, approvals, deadlines, and revisions. * Proactively identify missing information, risks, or project roadblocks and resolve issues before they impact customer deliverables. * Maintain strong attention to detail and quality control across all assigned projects. * Take ownership of projects from initial customer request through final delivery. ## Related Videos - [The integrated AI experience: A New Paradigm in an Agentic World](https://www.wearedevelopers.com/videos/100093-the-integrated-ai-experience-a-new-paradigm-in-an-agentic-world) - [Boost Productivity with AI: Figma & Playwright MCP Workflows - Aris Markogiannakis](https://www.wearedevelopers.com/videos/1768-boost-productivity-with-ai-figma-playwright-mcp-workflows-aris-markogiannakis) - [The What, Why, Who and How of accessibility on the web](https://www.wearedevelopers.com/videos/403-the-what-why-who-and-how-of-accessibility-on-the-web) - [Your imaginations is (no longer) the limit: how Generative AI empowers people to be creative](https://www.wearedevelopers.com/videos/741-your-imaginations-is-no-longer-the-limit-how-generative-ai-empowers-people-to-be-creative) - [Recruiting with Soul & Smarts](https://www.wearedevelopers.com/videos/1477-recruiting-with-soul-smarts) - [Designing the Future of Human<>Agent Collaboration](https://www.wearedevelopers.com/videos/1447-designing-the-future-of-human-agent-collaboration) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [SEO in an AI world - Google vs. ChatGPT and survival tips for content creators](https://www.wearedevelopers.com/magazine/534-seo-in-an-ai-world-google-vs-chatgpt-and-survival-tips-for-content-creators) - [13 AI Tools You Have to Try](https://www.wearedevelopers.com/magazine/219-13-ai-tools-you-have-to-try) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Got AI ideas but no money? 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