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# IT Support and Asset management specialist

- **Company:** HonorVet Technologies
- **Location:** Little Rock, AR, United States
- **Experience:** Experienced
- **Contract:** Temporary contract
- **Skills:** Configuration Management Databases, Information Systems, Software Deployment, Software Licensing, Connectivity Problems, Information Technology, Laptops, Gsuite
- **Published:** August 22, 2026
- **Apply:** https://www.dice.com/job-detail/27fb604f-6cbf-4ca0-a725-65eb6e521e09

## About the Role

* 3+ years of experience in IT Asset Management.
 * 3+ years of experience with ITSM/ITAM tools.
 * 3+ years of Help Desk or Field Technician support experience.
 * 3+ years of End-User Hardware Support experience.
 * 3+ years of software installation and maintenance experience.
 * Strong customer service, communication, and troubleshooting skills.
 * Valid Driver's License and ability to travel regularly., * Certifications such as CompTIA A+, ITIL, CSAM, CHAMP, or equivalent.
 * Experience with Freshservice ITSM/ITAM and NinjaOne RMM.
 * Google Workspace administration experience.
 * Experience supporting government or public-sector environments.
 * Bachelor's degree in Computer Science, Information Systems, or related field.

## Description

Seeking an IT Support and Asset management specialist to provide IT asset management and end-user technical support. This role is responsible for managing the lifecycle of hardware and software assets, maintaining inventory accuracy, supporting ITSM/ITAM processes, and delivering hands-on support for desktops, laptops, and mobile devices across multiple locations., * Manage IT hardware and software assets throughout their lifecycle.

 * Maintain and audit IT asset inventory and CMDB/AMDB records.
 * Administer ITSM/ITAM tools and track software licensing compliance.
 * Support procurement, vendor management, and contract renewals.
 * Provide technical support for desktops, laptops, mobile devices, and software installations.
 * Troubleshoot hardware, software, imaging, and network connectivity issues.
 * Manage support tickets, documentation, and asset-related reporting.
 * Travel to field locations to provide on-site technical assistance.


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