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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # User Experience (UX) Designer - Clearance Required - **Company:** LMI - **Location:** Tysons, VA, United States (Remote available) - **Experience:** Expert - **Salary:** $100,000.0 - $140,000.0 - **Contract:** Permanent contract - **Skills:** Adobe Creative Cloud, Human-Computer Interaction, Information Sciences, Operational Data Store, Service Design, User-Centered Design, Web Content Accessibility Guidelines, Website Wireframe, SC Clearance, Figma, Interactive Whiteboards - **Published:** August 22, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/88119850/1 ## About the Role * Bachelor's degree in human-centered design, human-computer interaction, service design, design research, psychology, anthropology, information science, or a related field, with at least five years of relevant professional experience. Additional directly relevant experience may be considered in lieu of a degree. * Demonstrated experience conducting user research and applying human-centered design or service design methods in complex organizational environments. * Experience developing personas, journey maps, workflow maps, service blueprints, wireframes, prototypes, and research synthesis products. * Demonstrated ability to plan and facilitate interviews, workshops, co-design sessions, usability tests, and stakeholder reviews. * Ability to analyze qualitative and quantitative inputs, identify root causes, and convert findings into actionable recommendations. * Experience working with cross-functional teams that include product owners, visual designers, functional subject matter experts, data or technology professionals, and senior stakeholders. * Proficiency with collaborative research and design tools such as Figma, FigJam, Miro, Adobe Creative Suite, or comparable platforms. * Strong written, verbal, visual, facilitation, and client-engagement skills, including the ability to communicate with technical and nontechnical audiences. * Ability to work independently, manage multiple research and design activities, and adapt to changing priorities in a mission-focused environment. * U.S. citizenship and ability to meet government security, suitability, and system-access requirements associated with the position. * Active SECRET Clearance Preferred Qualifications * Experience supporting federal civilian human capital, personnel services, talent acquisition, or workforce modernization initiatives. * Experience supporting the Department of Defense, a Fourth Estate agency, or another highly regulated organization. * Experience researching employee, applicant, hiring-manager, or internal service experiences involving multiple systems and organizational handoffs. * Familiarity with agile product delivery, backlog development, process improvement, organizational change, or implementation planning. * Knowledge of Section 508, WCAG, inclusive design, privacy, and ethical research practices involving personnel or applicant information. * Human-centered design, service design, facilitation, usability, or agile certification. ## Description Plan and conduct user research through interviews, contextual inquiry, observation, workshops, surveys, document review, and analysis of available operational data. * Identify stakeholder groups and develop research-based personas representing applicants, employees, supervisors, hiring managers, process owners, technical organizations, and leadership. * Map end-to-end personnel and recruiting journeys, including touchpoints, handoffs, systems, decision points, delays, rework loops, and user pain points. * Create service blueprints and workflow maps connecting the user experience to supporting processes, policies, roles, data, and technologies. * Synthesize qualitative and quantitative findings into themes, opportunity areas, root-cause analyses, and validated problem statements. * Facilitate co-design sessions with HR stakeholders and mission organizations to develop practical future-state workflows and service concepts. * Create wireframes, prototypes, and other design artifacts at the level of fidelity needed to test concepts and support stakeholder decisions. * Plan and conduct concept validation and usability testing, document findings, and refine designs based on user feedback and operational constraints. * Partner with the Technical Talent Acquisition and Workforce Management to assess candidate and hiring-manager experiences and improve technical talent acquisition services. * Collaborate with Product Owners and Visual Designers to translate research into prioritized backlog items, roadmaps, decision products, and implementation recommendations. * Maintain clear research plans, notes, repositories, findings, and design rationale while protecting sensitive personnel information. * Communicate findings and recommendations to operational teams, technical stakeholders, and senior leaders in clear written, verbal, and visual formats. ## Related Videos - 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