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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Security Operations Center (SOC) Manager - **Company:** Brink’s - **Location:** New York, United States - **Experience:** Experienced - **Salary:** $88,800.0 - $111,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Business Software, Cyber Security, Knowledge Management, Microsoft PowerPoint, Information Technology - **Published:** August 22, 2026 - **Apply:** https://www.dice.com/job-detail/aecb723b-f975-4b37-a638-14321bb454d5 ## About the Role * Minimum of seven (7) years of experience in a security operations control room required. * Minimum of three or more (3+) years\' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. * Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems * Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs * Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. * Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. * 21 years of age * Bachelor\'s degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus * Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations, * Manager-level experience or higher in a Security Operations Center role or similar * Proficiency with internal Brink\'s proprietary/commercial business software packages i.e. BITS, Garcia etc. * Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) * Knowledge of tactical security operations * Knowledge of the logistics industry; its operations, products, services, policies, and procedures. * Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: * Professional, positive demeanor * Excellent customer service * Collaborative work style * Superior verbal, written, and interpersonal communication skills * Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink\'s Global Services. ## Description The Security Operations Center (SOC) Manager is responsible for leading and managing the organization\'s monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists., * Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations * Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. * Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans * Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. * Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists * Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. * Own quality control for all SOC systems, reports, initiatives and deliverables. * Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally * Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. * Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. * Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. * Ensure SOC practices align with applicable compliance and regulatory requirements of the Company * Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. * Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. * Participate in job related training programs and meetings to continually refresh and update knowledge. * Perform other duties as assigned or necessary ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) ## Related Articles - [9 Ways to Make Money Hacking](https://www.wearedevelopers.com/magazine/333-9-ways-to-make-money-hacking) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Events like RSAC Get You CISOs. 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