> Markdown version of [/jobs/ext/2185519-application-support-specialist](https://www.wearedevelopers.com/jobs/ext/2185519-application-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Application Support Specialist - **Company:** Trimble Inc. - **Location:** Knoxville, TN, United States - **Salary:** $38,501.0 - $48,110.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Artificial Intelligence, Software Suite, System Configuration, LiveChat, Software Engineering, Web Applications, Information Technology - **Published:** August 22, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18030813?backUrl=%2Fcareer%2F18030813%2FApplication-Support-Specialist-Tennessee-Knoxville ## About the Role * You possess a strong troubleshooting foundation in Windows, networking, and general computer systems. * You are an analytical thinker capable of making intuitive leaps to identify and resolve root cause software issues. * You have a proven ability to work autonomously and thrive in high-pressure, time-critical support environments. * You are a customer-oriented communicator with a talent for explaining technical logic to diverse audiences. Bonus Points For: * Experience within the mechanical or construction industry. * 1+ years of professional experience in a technical customer support or call center environment. * Familiarity with AutoBid software or basic SQL knowledge. * Experience leveraging AI tools to enhance productivity. ## Description United States, Tennessee, Knoxville 10427 Cogdill Road (Show on map) Aug 21, 2026 Application Support Specialist: Empower the Future of MEP Construction! Ready to make a tangible impact on the construction industry using market-leading software? Trimble is looking for a passionate problem-solver to bridge the gap between complex technology and real-world results. As a vital liaison for our AutoBid platform, you will empower MEP professionals to build the world more efficiently while mastering cutting-edge digital construction workflows in a collaborative, forward-thinking environment., In this role, you will be the primary technical architect of customer success, directly influencing how mechanical, electrical, and plumbing partners transition from traditional methods to sophisticated digital estimating. You will shape the future of construction technology by resolving complex software challenges and ensuring the world's essential infrastructure projects stay on track through your expert guidance. Key Exciting Responsibilities * Serve as the primary support liaison, resolving complex software issues for Trimble's premier MEP estimating package. * Guide customers through sophisticated system setup, configuration, and implementation across diverse digital environments. * Master multi-channel communication to provide high-level technical solutions via live chat, web-based tools, and telephone. * Translate intricate technical concepts into actionable steps for users ranging from IT experts to field-based end users. * Drive product excellence by identifying root causes and collaborating on intuitive solutions for the AutoBid software suite. ## Related Videos - [Generate AI in the Browser with Chrome AI - Raymond Camden](https://www.wearedevelopers.com/videos/1770-generate-ai-in-the-browser-with-chrome-ai-raymond-camden) - [Why I Love End-2-End Tests and How To Get Them Right](https://www.wearedevelopers.com/videos/996-why-i-love-end-2-end-tests-and-how-to-get-them-right) - [Behind the Curtain: How Recruiters Shortlist Devs in an AI-Driven Market and How You Stand Out](https://www.wearedevelopers.com/videos/100229-behind-the-curtain-how-recruiters-shortlist-devs-in-an-ai-driven-market-and-how-you-stand-out) - [WebXR: Enabling Virtual and Augmented Reality on the Web](https://www.wearedevelopers.com/videos/965-webxr-enabling-virtual-and-augmented-reality-on-the-web) - [How will artificial intelligence change the future of software testing?](https://www.wearedevelopers.com/videos/85-how-will-artificial-intelligence-change-the-future-of-software-testing) - [Building Talent Acquisitions Teams](https://www.wearedevelopers.com/videos/1496-building-talent-acquisitions-teams) ## Related Articles - [How to Answer the Interview Question: “Why Do You Want to Be a Software Engineer?”](https://www.wearedevelopers.com/magazine/392-how-to-answer-the-interview-question-why-do-you-want-to-be-a-software-engineer) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools)