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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Administrator, Enablement Technology - **Company:** LexisNexis Risk Solutions Group - **Location:** Chicago, IL, United States (Remote available) - **Experience:** Experienced - **Salary:** $90,500.0 - $150,900.0 - **Contract:** Permanent contract - **Skills:** HTML, Application Programming Interfaces (APIs), Artificial Intelligence, Data Analysis, User Authentication, Business Systems, Collaborative Software, System Configuration, Learning Management Systems, Data Integrity, Google Analytics, Identity and Access Management, Knowledge Management, Network Troubleshooting, Automation of Marketing, Azure Active Directory, Security Assertion Markup Language (SAML), Systems Integration, Workflow Management Systems, Enterprise Software Applications, Information Technology, Webhooks - **Published:** August 22, 2026 - **Apply:** https://relx.wd3.myworkdayjobs.com/RiskSolutions/job/Ohio/Systems-Administrator--Enablement-Technology_R117277 ## About the Role * Bachelor's degree in Information Technology, Computer Science, Business Systems, or a related field, or equivalent professional experience. * 3+ years of hands-on experience administering enterprise software platforms such as LMS, enablement platforms, CRM, CMS, knowledge management systems, or similar applications. * Experience managing user access, permissions, platform configuration, governance, troubleshooting, data quality, and lifecycle management processes. * Strong knowledge of authentication technologies and enterprise identity management, including SSO, SAML, SCIM, provisioning workflows, and Microsoft Entra ID. * Familiarity with APIs, webhooks, integrations, automation platforms, and workflow management tools used within enterprise software environments. * Working knowledge of HTML and CSS for platform customization, branding, and user experience improvements. * Experience with reporting, dashboards, analytics, Google Analytics, and leveraging data to drive platform adoption and continuous improvement. * Excellent communication, project management, analytical, and problem-solving skills, with the ability to manage multiple priorities and collaborate effectively with stakeholders, vendors, and cross-functional teams ## Description The Enablement Technology Systems Administrator is responsible for the administration, support, and continuous improvement of learning platforms and related technologies, with a primary focus on Docebo and associated systems. This role partners with business stakeholders, IT teams, and vendors to deliver technology solutions that support identified business use cases, including sales enablement, customer training, partner education, onboarding, certification, and other organizational learning initiatives. The ideal candidate combines strong platform administration experience with technical problem-solving skills, a collaborative mindset, and the ability to translate business requirements into effective technology solutions. Success in this role requires balancing platform ownership, stakeholder support, and continuous improvement to ensure learning technologies evolve with business needs., * Serve as the primary administrator for the Learning Management System (LMS) and related learning technologies, ensuring platform stability, security, performance, and user satisfaction. * Configure, maintain, and optimize platform settings, user roles, permissions, governance standards, and data integrity processes. * Lead the design, implementation, and enhancement of learning programs, workflows, automations, and platform capabilities aligned with business objectives. * Manage system integrations, authentication services, SSO, SAML, SCIM provisioning, and identity management solutions to support seamless user access. * Partner with business stakeholders, program managers, technical teams, and vendors to gather requirements and deliver scalable technology solutions. * Monitor platform health, troubleshoot system issues, and coordinate with vendors to resolve technical challenges and implement product enhancements. * Develop and maintain reporting, dashboards, analytics, and performance metrics to provide actionable insights and support data-driven decision-making. * Evaluate and implement AI-enabled learning technologies, automation tools, and emerging solutions that improve operational efficiency, learner engagement, and user experience., * The role supports a global user base and cross-functional teams across multiple regions. As a result, the successful candidate must be available to work primarily during Eastern Time business hours, with occasional flexibility required to support global stakeholders and business needs. * Candidates must maintain a dedicated home office or professional workspace that provides a reliable, secure, and distraction-free environment conducive to productivity, virtual collaboration, and confidential business discussions. * The ability to participate in video conferences, training sessions, and stakeholder meetings with minimal interruptions during working hours is required. ## Related Videos - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [The Resilience of the World Wide Web](https://www.wearedevelopers.com/videos/1281-the-resilience-of-the-world-wide-web) - [Beyond Webhooks: The Future of Scalable API Event Delivery](https://www.wearedevelopers.com/videos/100312-beyond-webhooks-the-future-of-scalable-api-event-delivery) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [NoLoJS - Avoiding JavaScript Cruft with HTML and CSS - Aaron T. Grogg](https://www.wearedevelopers.com/videos/1806-nolojs-avoiding-javascript-cruft-with-html-and-css-aaron-t-grogg) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Understanding and Mitigating Common Web Vulnerabilities](https://www.wearedevelopers.com/magazine/565-understanding-and-mitigating-common-web-vulnerabilities) - [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)