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# Desktop Support (Cisco Phone Setup)

- **Company:** Diverse Lynx LLC
- **Location:** Nashville, TN, United States
- **Salary:** $72,800.0 - $93,600.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Antivirus Softwares, Apple Mac Systems, Software Applications, Desktop Computing, Networking Cables, Network Protocols, Software Project Management, Peripherals, Microsoft InTune, Laptops, Cisco
- **Published:** August 22, 2026
- **Apply:** https://www.careerjet.com/job/use8e2c2f34df7c7dbaa59e4c8069d3a04/eaa

## About the Role

Experience with Windows and Mac OS, Microsoft 365, and endpoint management tools like Microsoft Intune
Knowledge of networking protocols, security systems, and desktop support software
Strong problem-solving, analytical, and communication skills to interact effectively with end-users and IT teams
Ability to work under pressure and manage multiple tasks simultaneously

## Description

An Desktop Support Engineer is responsible for Install, configure, and maintain desktops, laptops, Cisco Phones and peripherals. Deploy operating systems, software applications, antivirus tools, and updates. Perform imaging, provisioning, and decommissioning of devices, Hardware and Software Management: Install, configure, and maintain desktops, laptops, and peripherals. Deploy operating systems, software applications, antivirus tools, and updates. Perform imaging, provisioning, and decommissioning of devices
Collaboration and Documentation: Work with IT teams and vendors to resolve escalated issues, maintain accurate ticketing records, and document procedures, configurations, and troubleshooting step
Cisco Phone Setup
Configure and deploy Cisco IP desk phones.
Add and update user extensions in the phone system.
Test voice lines and fix call quality issues.
Patch network cables and check port settings.
Shipping Tasks
Pack broken or extra hardware safely.
Create labels and process packages using UPS.
Track outgoing and incoming shipments.
Keep a log of all shipped inventory., Desktop Support: Install| upgrade| and repair Windows computers.
Ticket Management: Manage L1 and L2 support tickets using IT service management tools.
Cisco Phone Setup
Configure and deploy Cisco IP desk phones.
Add and update user extensions in the phone system.
Test voice lines and fix call quality issues.
Patch network cables and check port settings.
Shipping Tasks
Pack broken or extra hardware safely.
Create labels and process packages using UPS.
Track outgoing and incoming shipments.
Keep a log of all shipped inventory.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company., Job Description: Job Role: Desktop Support Engineer Job Type: 6+ Months Contract Job Location: Nashville TN (Onsite) Pay Range: $35 to $45/Hr On W2 Role Overview An De…

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