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# ServiceNow Architect/Developer

- **Company:** The Apex
- **Location:** Harrisburg, PA, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Application Integration Architecture, Simple Object Access Protocol (SOAP), Integration Frameworks, Restful APIs, Servicenow
- **Published:** August 22, 2026
- **Apply:** https://www.dice.com/job-detail/d192b7d6-6ec2-44da-8ab7-203e21a41d91

## About the Role

* 8 12+ years in IT, with at least 5+ years of hands-on ServiceNow architecture experience
 * Deep expertise across ITSM core modules; strong working knowledge of ITOM, PPM/SPM, or CSM is a plus
 * Solid grasp of integration architecture REST APIs, SOAP, MID Server, Integration Hub
 * Certifications: CSA required; CIS (ITSM or relevant module) and/or CTA strongly preferred
 * Experience in public sector, transportation, or regulated environments is a real differentiator here
 * Strong communicator you can hold your own in an exec room and in a dev review in the same afternoon
 * Comfortable working in an Agile/iterative delivery model.

## Description

* Own end-to-end solution architecture across ITSM, ITOM, PPM/SPM, and CSM modules depending on engagement
 * Lead technical design sessions with client stakeholders and translate business requirements into scalable platform architecture
 * Define integration patterns between ServiceNow and third-party systems (REST/SOAP/MID Server/Integration Hub)
 * Establish platform guardrails configuration vs. customization standards, data model discipline, environment promotion strategy
 * Produce Architecture Decision Records (ADRs), HLD documentation, and integration design specs
 * Guide and review developer work; mentor junior team members
 * Participate in client-facing delivery leadership alongside Turiya's engagement principal


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