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# Design Engineer I - Comms

- **Company:** ScanSource
- **Location:** Greenville, CA, United States
- **Experience:** Starter
- **Salary:** $46,000.0 - $61,000.0
- **Contract:** Permanent contract
- **Skills:** Computer Network Technologies, Information Technology
- **Published:** August 22, 2026
- **Apply:** https://recruiting.ultipro.com/SCA1004SCSO/JobBoard/220bcab6-cf46-46e3-8fd5-181b273b0628/OpportunityDetail?opportunityId=43d90a84-0038-45e0-b8bc-c99be928dcf5

## About the Role

* Minimum five (5) year prior related experience and Avaya small/mid market Design certified. Experience with Enterprise a plus.
 * Experience with the following technologies

 * Avaya/Mitel

Technical documentation, business analysis and/or technical writing experience a plus

Work history of consultative sales and/or partner-facing roles

Proven ability to gather and understand customer requirements, business objectives, and success criteria as part of the discovery process. Take those outputs and build a holistic solution to meet that customer's business needs.

Preferred:

 * Bachelor's Degree
 * Relevant recent Communication certifications (Avaya/Mitel, etc.)
 * Experience in distribution or working for a partner/reseller

Physical Requirements:

 * May require sitting at computer for long periods of time.
 * Minimal lifting may be required.
 * An essential function for this position, based on business necessity, is that the employee must be physically in attendance at his/her workstation at the designated company office location during the normal business hours designated for the position.
 * Ability to travel 10% of the time

## Description

The Design Engineer I represents a high level of technical expertise to internal and external customers in a variety of forms that include design assistance, delivering education, and enabling the customer to do business with ScanSource. The focus of the position may be on specified technologies, or on a specific group of suppliers. This role is expected to be an expert in Network Technologies and will act as a trusted advisor to the company's customers. This individual would have detailed knowledge of a multiple product lines, and able to guide a customer through designing the best overall solution which would include hardware, software, and licensing., * Researches, recommends, and evaluates customer requirements to ensure the needs of the Business Partner and End User are satisfied.

 * Prepares configurations via vendor configuration tool with appropriate pricing estimates distributed to all concerned parties.
 * Possesses and applies a broad knowledge of principles, practices, and procedures in field of Communication Technology
 * Create technical content for sales enablement and marketing
 * Attend supplier and partner conferences as needed
 * Participate in customer enablement programs

Reporting Relationships:

 * Under minimal supervision and with appreciable latitude for actions and decisions, has responsibility for all aspects of difficult projects that are broad in nature and require originality and ingenuity.
 * Reports to Director of Solution and Design


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